Information for new staff

Before you arrive, you'll receive an email with your University account details. 

Once you've activated your account, your username will grant you access to your work laptop, your email and other University systems.

Find out about any upcoming planned maintenance on the IT Services Twitter or check service status.

Staff member getting help beside printer

Microsoft 365

You get access to Microsoft 365 for free as a University staff member, including Office applications and productivity tools. Check if your colleagues are available for meetings with the scheduling assistant in Outlook or look up their telephone number in active directory.

Your staff desktop

File storage

  • Your home drive allows you 5GB of University storage for your personal files. Read file storage guidance.
  • Your shared drive lets you access your School or unit's files. These permissions will be arranged before you start.
  • 1TB of file storage is available through OneDrive. Once uploaded, you can access these files on any device.


  • Scan, print and copy documents from over 60 locations around the University. See all locations.
  • Use your staff card to retrieve documents from the printer.
  • Costs will be charged to your School or Unit.


students on quad - 750

Get IT help

The IT Service Desk will be your main point of contact for all computer, internet and other IT-related issues. You can reach the IT Service Desk through the following ways:

Staff inductions

If you've joined a professional service unit in the past month, IT Services will get in touch to organise a one-to-one induction.

IT help desk in the main library