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Does this page provide the help you were looking for? Please tell us how it could be improved.
Please report technical and web-related problems to email@example.com. The problems may include:
- general website issues
- broken links
- out-of-date content
- Terminalfour issues.
After you report a problem
- Your call will be logged in UniDesk, the service desk system.
- The system will automatically send you an acknowledgement when your call has been received.
- Some calls can be answered by first line support (IT Service Desk); others will need to be escalated to second line support (Digital Communications team).
- Your call will be prioritised depending on the urgency and impact of the incident (see below).
UniDesk generally operates the following priorities for calls:
Comments and suggestions
We welcome your comments and suggestions; please send them to firstname.lastname@example.org.
Current staff and students may find information on further help and training which is available on our training pages.