In Crisis Now? - Call 999 for emergency services
Or 01334 476161 for University Out of Hours
We are always looking for ways to develop what we do and would like to hear about your experience of interacting with Student Services. We’d be grateful if you could take a few minutes to fill in our online survey and provide us with any comments or suggestions you may have.
Staff at the ASC are there for any query, from paying bills, to obtaining an academic transcript, seeking advice on visas, making a complaint, personal issues, or any other student matters.
Open Monday to Friday
9:30am to 5pm
The ASC
Postal
Advice and Support Centre
79 North Street
St Andrews
Fife
KY16 9AL
Scotland, United Kingdom
Tel: Work +44 (0)1334 (46)2020
Email: Worktheasc@st-andrews.ac.uk
If you have encountered any difficulties and wish to speak informally to someone other than your Student Services adviser, please contact Ruth Unsworth (ru5@st-andrews.ac.uk) or Lara Meischke (ljm19@st-andrews.ac.uk), Deputy Directors of Student Services, in the first instance.
Please also be aware that the University has Complaints Handling Procedure for formally addressing concerns.
