University of St Andrews

Registry Projects and Continuous Improvement

The Registry Projects and Continuous Improvement team supports the project lifecycle in Academic Registry and promotes continuous improvement of processes and products. We manage and provide business analysis in relation to new or ongoing activities relating to online processes and digital products used by Registry. We focus on consultation and requirement gathering, specification writing, project management and co-ordination, and timely delivery of innovative projects that benefit the Unit and the wider University through the creation of efficiencies in processes and workflows, the enhancement of the customer service provided, and the establishment of processes and tools that ensure accuracy of data while adhering to the principle of ‘golden source’.

We participate actively in supporting Registry-related activities and projects overseen by the institutional Student Administration Governance Board (SAGB). In addition to Registry colleagues, we work closely together with ITS and relevant stakeholders in Academic Schools and Professional Service Units, to ensure successful delivery of projects and tools we are working on.

The Team