Contact us
The best way to contact us is via email or over the phone. Students wishing to call in person should go to the Advice and Support Centre (ASC) in the Old Union Building, 79 North Street. Some teams also have office hours; details are available on team web pages.
For contact details of individual staff members, please see our Registry staff list.
Telephone extension numbers should be prefixed with +44 (0)1334 46 if calling from outside the University telephone network.
Alternatively, you can download a printable version of the Registry Areas of Responsibility and Principal Contacts (Word, 22 KB).
You can also use the ask a question pages to help answer any queries.
Registry Areas of Responsibility and Principal Contacts
| Academic Registrar | College Gate |
| Ester Ruskuc | Email: registrar@ Tel: 2143 |
| Registry Unit Administrator | SKW/OBS |
| Heather Dowdalls | Email: registry-admin@ Tel: 4142 |
| Registry Student Journey | Team Location: OBS | ||
| Area | Tel | Remit | |
| Fees | 2123 | fees@ | Tuition fees for all students |
|
Post Graduate Research Student Support (PGR) |
3084 2256 |
All aspects of PGR admissions, student lifecycle administration and support for changes of circumstance (e.g. Leave of Absence, withdrawal) | |
| Postgraduate Taught | 3086 | All aspects of PGT admissions and student lifecycle administration | |
| Undergraduates |
2151/2 |
All aspects of UG admissions and student lifecycle administration | |
| Curriculum, Partnerships and Student Transitions | Team Location: SKW | ||
| Samantha Lister, Head of Academic Partnerships and International Experience | Email: sl19@ Tel: 3317 | ||
| Area | Tel | Remit | |
| Student Mobility and Erasmus+ |
2245 | studyabroad@ | Inbound and Outbound student mobility, credit-bearing Work Placements, Erasmus+ Charter |
| Academic Partnerships | 2119 | collabs@, bainthons@ | Institutional agreements, partner relations, collaborative programme support inc. co-tutelles, Joint Masters, BA (Int Hons) |
| Registry Student Support (UG and PGT) | 2129 | reg-support@ | Support for changes of circumstance (e.g. Leave of Absence, withdrawal) |
| Compliance (inc. Scholarships) | Team Location: SKW | ||
| Marie-Noel Earley, Assistant Registrar | Email: mde1@ Tel: 2511 | ||
| Area | Tel | Remit | |
| Compliance | 2511 | consumerprotection@ | Compliance, Consumer Protection Legislation, Policy Review |
| Matriculation | 2137 | matriculation@ | Matriculation, Online Matriculation |
| Scholarships | 2254 | scholarships@ | Administration of scholarships and bursaries |
| Visas | 2137 | visas@ | Visa compliance, UKVI monitoring and liaison |
| Systems, Data and Records Management | Team Location: OBS | ||
| Daniel Farrell, Assistant Registrar | Email: df19@ Tel: 2115 | ||
| Area | Tel | Remit | |
|
Curriculum and External Examiners |
2351 |
CAG support and advice, Course Catalogue, SCQF advice, External Examiner support | |
| Academic student data, infrastructures and statutory reporting |
2162 |
Student record and data integrity, SAAS and SLC liaison, Data Warehouse student record administration, statutory student returns | |
|
Examinations and module mark reporting |
2149 |
Examinations timetabling and operation, module mark reporting, MMS enhancements | |
| Awards and transcripts |
2148 |
Co-ordination of prizes, awards and medals, degree classifications, transcripts and degree certificates | |
| Planning (Including Timetabling) | Team Location: BAX | ||
| Laura Knox, Senior Planning Officer | E: law4@ Tel: 2116 | ||
| Area | Tel | Remit | |
| Planning | planning@ | Facilitation of institutional strategy development, delivery and support. | |
| Statistical Analysis and Benchmarking | 2110 | planningstats@ | Analytical and statistical services, cross-sector analysis, survey analysis, FOI requests, league tables |
| Timetabling | 3099 | timetab@ | Academic timetabling and ad hoc space allocation |
OBS: Old Burgh School
SKW: St Katharine's West
BAX: Bute Annexe