Mental wellbeing

The university’s mental health and wellbeing strategy aims to raise awareness and reduce stigma about mental health issues, encourage supportive workplaces and participation in wellbeing activities, and enhance support available to both students and staff. Mental Health Strategy (PDF). You can learn more about mental wellbeing on NHS’ website.

On this page you will find internal and external support sources as well as resources to help you understand your mental wellbeing. 

Internal Support
For Student-Facing Staff
Local Helplines
International Helplines
EDI Wellbeing Support

Internal Support

Occupational Health

The Occupational Health Team aims to improve staff wellbeing by having a proactive approach supporting all physical and psychological wellbeing. If you are concerned that work is affecting your health or that your health his affecting your ability to undertake your role, please contact them for advice. You can either be referred by your line manager or self-refer.

Phone: +44 (0)1334 46 2752

Report and Support Tool

Report and Support is an online tool where staff, students and members of the community can report issues of bullying, discrimination, abuse, assault, or harassment of any sort anonymously, or by reporting with contact details so an adviser can provide support.

Mediation Service

Mediation is a confidential, impartial, and voluntary process in which trained mediators help people in dispute work out an agreement. This service is available for any staff who wants to resolve disagreement informally. Mediation is also available for groups or teams seeking a collaborative, inclusive framework for problem solving issues.

Email to arrange a time to discuss, in confidence, how mediation can help. The service operates independently and confidentially. 

Equality, Diversity and Inclusion team

The EDI team can provide confidential help, support and advice to staff dealing with equality, diversity, or inclusion issues. 

Phone: +44 (0)1334 46 1649

British Sign Language (BSL) users can contact us via the online BSL Video Relay Interpreting Service: 

For more information, guidance, and support please visit the University Equality, Diversity, and Inclusion webpages.

On their website, you can find resources and support on topics such as:

  • Disability and Health Related Guidance: 
  • Sexual Orientation Staff Resources
  • Trans, Gender Identity, Reassignment, or Non-Binary Staff Guidance:
  • BAME Resources

For more BAME support and resource options, please see the resources below.


The University Chaplain is available to offer pastoral care and support for any employee, regardless of religion or belief (including non-belief). The Chaplain is also the point of contact for various spiritual and faiths issues.

Phone: +44 (0)1334 46 2866


For Student-Facing Staff

Student Services

If you are concerned about a student’s wellbeing you can contact Student Services at, or if out of hours via the Security and Response team (+44 (0)1334 46 8999).

Consultation Services

The Consultation Service provide confidential advice to all University Staff who work with or who encounter students with additional support needs.  

The University is committed to supporting staff and students in addressing and meeting their support needs. A key benefit of this service is that it will reduce the feeling of being alone in navigating a new situation.

The consultation team can be contacted by telephone and e-mail to request further information:

Address: Eden Court, The Scores, St. Andrews, Fife KY16 9AS
Telephone Number: +44 (0) 1334 462020


Local Helplines


Samaritans provides listening and support services for people in crisis and distress. The service is open 24 hours, you can call anytime about anything that’s troubling you, no matter how large or small the issue feels.

Call: 116 123 free from any phone
Send a letter to the Samaritans

St Andrews Nightline

Nightline is a confidential, anonymous listening and information service operated by students at the University of St Andrews. 

You can contact Nightline to discuss anything and everything, their volunteers will never direct you in what to do or offer advice, but they will actively listen and be there to help you talk through things on your own terms and in your own time.

Contact them by phone, email, Skype, and IM every night. The email line is only available during summer months (June to August).

Breathing Space

This service is only available for people in Scotland.

Breathing Space is a free, confidential, phone service for anyone in Scotland over the age of 16 experiencing low mood, depression, or anxiety.

Helpline number: 0800 83 85 87


Weekdays: Monday to Thursday, 6pm to 2am
Weekend: Friday 6pm to Monday 6am

Scottish Association for Mental Health

The Scottish Association for Mental Health offers an information service you can use if you are looking to chat or if you need support: 

Phone: 0344 800 0550
Visit the SAMH website

Available: 9am to 6pm, Monday to Friday


Mind is a UK charity aimed at providing advice and support to empower anyone experiencing a mental health problem. 

You can access their emergency advice, Infoline (an information and signposting service), Legal line (a line that provides legal information and general advice on mental health related law), and their mental health resources database. 

Help tool
Phone: 0300 123 3393
Post: Mind Infoline, PO Box 75225, London, E15 9FS

Available: 9am to 6pm, Monday to Friday (except for bank holidays).


​​Boloh is Barnardo’s Covid-19 helpline and webchat for BAME individuals. Their helpline advisors can provide services in English, Punjabi, Mirpuri, Polish, Luganda, Ruyankole, Rukiga, Rutooro and Kinyarwanda. 

Their therapeutic sessions can be provided in the following languages: English, Gujarati, Urdu, Bengali, French, Spanish, Arabic, Punjabi, Mirpuri, Pothwari, Hinko, Hindi and Sundhi. Interpreters can be provided for other languages.

Phone: 0800 151 2605
Availability: Monday to Friday, 10am-8pm. Saturday to Sunday, 10am-3pm
You can also send them a message via webchat on their website. 


International Helplines

Find a Helpline

You can find helplines for various types of mental health support in your country via Find a Helpline.

This service only supports 121 countries; however, they are continuously adding resources from more countries. 


EDI Wellbeing Support



Black, African, and Asian Therapy Network (BAATN)

BAATN is a UK non-profit organisation that connects people of colour (POC) individuals to POC counsellors, psychotherapists and psychologists. You can find their directory of specialists on their website.

Mental Health Foundation

Learn more about mental health in BAME communities through the Mental Health Foundation.


Mind’s website provides information and advice on mental health problems. Access their information hubs.

No One Can See Me Cry: Understanding Mental Health Issues for BAME Academics, Professional Staff and Students in Higher Education

No One Can See My Cry: Understanding Mental Health Issues for BAME Academics, Professional Staff and Students in Higher Education is a Zoom seminar by Dr Jason Arday, an Assistant Professor in Sociology at Durham University. The presentation examines the impact of negotiating racial inequality and discrimination at university and the impact upon mental health. Aspects examined consider the impact of belonging, victimization, isolation and marginalisation on mental health and how this consequently affects university experiences for Black, Asian and Minority Ethnic (BAME) students and staff.

Scottish Association for Mental Health (SAMH)

The Scottish Association for Mental Health (SAMH) website has information on wellbeing and self-help, as well as advice for maintaining wellbeing.


A guide to self-help resources held by the University Library.


Taraki is a non-profit company that provides mental health support, resources, and awareness to Punjabi communities. 

You can join virtual events and forums on the Taraki website.


Silver Cloud is an online self-help cognitive behavioural therapy (CBT) programme for students with low mood, anxiety, stress or worries about body image. This resources is provided to all employee and students and can be access via the link below:

SilverCloud. Making Space For Healthy Minds (