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Online Payment Services

‌‌‌Online Payment Services enables Schools and Units to improve income collection for the sale of goods/services and for conference bookings. It has excellent functionality including the ability to link to web pages and display images.  The system can also produce detailed analysis on delegates, payments, bookings, questionnaires etc. There is a 2.5% recharge applied monthly to the cost centre receiving the income for all transactions processed in that month through Online Payment Services to recover bank charges incurred by the University.

Online Payment Services are not designed to list complex conferences and events i.e. including accommodation.  The University has a dedicated resource in ACE to handle these.  This will ensure your delegates receive the most professional service so we would highly recommend that you contact them in the first instance - Email:  Phone: +44 (0)1334 46 3000

Under certain circumstances, the University's Online Payment Services may be used to collect money on behalf of partner organisations.  This could include, for example, income for an event with which the University is associated.  In these instances, an agency agreement must be signed by the partner organisation and there will be a charge for providing this service.  A set up fee is payable in advance (either £100+ VAT or £250+ VAT depending on complexity of requirements) and the University will charge 5% commission on all income processed in order to cover bank charges etc.  The income will be passed to the partner organisation in full once collected and a VAT invoice will be issued for the commission due.

For further details on this service, please contact


This option allows you to list a one off click and buy product.

Product Template (Excel, 14 KB)

Product variations

This option allows you to list multiple products on the same page, for example School course readers for various modules over different semesters.

Product Variation Template (Excel, 27 KB)

If you have any products that you would like to sell through our online shop, you can download and complete the relevant product template. The completed template should then be emailed to in order that the product can be listed for sale.

Conference and Events

If you are planning to hold a conference or event that does not include accommodation then please complete the Conferences and Events template.  The completed template should then be emailed to in order to review your requirements and set up the event.  Should you need any assistance please contact the Online Payments Team (extn 2585) 

Conference & Events Template (Excel, 22 KB)

Submitting Your Template

When you submit a product, conference or event for listing on Online Payment Services then your template will be checked by a member of finance staff.  This is to ensure that the VAT treatment of the saleable item is correct and the coding of the financial transactions complies with financial regulations.  As a result there may be a short delay in a member of the Online Payment Services team getting back to you while we clarify information pertaining to a listing, however please be assured that we will be dealing with this as quickly as we can.

If you are unsure on the VAT treatment please contact for further guidance.