Arriving at your University student accommodation

1. Collect your key card

Collect the key card for your room from reception. If you are a postgraduate student staying in a University property with no reception area, you will have received an email telling you where to collect your keys.

If you arrive before the slot you booked, there may be a short delay when collecting your key card.

2. Complete your inventory

You will be emailed a copy of your room inventory form and should complete this as soon as possible. If you do not receive an inventory form within 5 days of arrival, please contact your Residence team.

You must check, complete, and return the inventory to your Residence Management or Property Services (for University-managed properties) team. This includes checking if anything is missing or damaged.

If you do not return an inventory, the Residence Management team will assume that everything in your room was present and in good condition when you arrived.

Your room’s inventory is the University’s official record of the condition of your room when you move in. It will be compared to the condition of your room when you leave at the end of your accommodation contract. You will be charged for any missing or damaged items.

3. Check your bedding pack

If you ordered a bedding pack before you arrived, this should be in your room. Check nothing is missing.

If your bedding pack is not in the room, speak to reception staff.

4. Get the time of your first meal

If you chose catered accommodation, speak to reception staff to find out the time of your first meal. 

5. Meet the staff in your residence 

In the first few days, there will be a meeting to introduce you to University staff in your hall. In undergraduate halls, you will typically meet the residence managers, porters, chef, and the Halls Life team.