Accredited Mediation Training

Overview

Course Details

Bookings for the 12 January intake of this course will close on December 23 2025. Please ensure that you have booked before then to secure your space.

Aim

To provide participants with a clear theoretical and practical training course in mediation skills identified in the Scottish Mediation’s Guidance on Mediator Competency.

Objective

For Participants to become confident in their knowledge, skills, and ability to mediate disputes in accordance with the Scottish Mediation Practice Standards for Mediations and Code of Practice.

Learning Outcomes

• An understanding of conflict theory

• Awareness of personal responses to conflict and different conflict management styles

• An understanding of the basic principles underpinning mediation

• A theoretical understanding of how and why mediation works

• Enhanced communication and negotiation skills

• Practical experiences in using mediation skills and techniques

• An understanding of the role of a mediation and how a mediator works

• An understanding of the importance of reflective practice and Continuing Practice Development

• An overview of different models of mediation and contexts

• An introduction of psychological biases and how difference impacts mediation

• An introduction to noticing and acknowledging the role of thoughts and emotions in mediation

• An understanding of equality and diversity issues and the ethics of mediation

• Knowledge of how mediation fits within the law

• Knowledge of relevant Scottish Mediation practice guidelines and competencies

This course will focus on the above learning outcomes, using continuous assessment aligned with Scottish Mediation Guidance on Mediator Competency.

Who is this course for?

Mediation training is for people who want to develop skills in negotiation, communication, interpersonal effectiveness, problem solving, goal setting, action planning, personal resilience, and emotional regulation.

Teaching Format

A 40-hour course, inclusive of assessment. The course includes a minimum of 20 hours of practical experience in live sessions, exercises and the role-play assessment and 20 hours of self-paced learning.

January Practical Experience (all times in UK local time)

Tuesday 20th January 10am-12pm

Tuesday 27th January 10am-1pm

Tuesday 3rd February 10am-1pm

Tuesday 10th February 10am-1pm.

The practical assessment will take place on Tuesday 17th February 10am-3pm.

Testimonials

“I wanted to say that I truly enjoyed my first day of in-person mediation learning and practice. Thanks so much. The style, pace and content were very engaging and made me thoughtful on my drive back to Glasgow.”

-          Manira

“I thoroughly enjoyed every day and would have quite happily attended further days had they been on offer. Having delivered training myself (on a much smaller scale!) I know how much it takes in terms of prep and then on the day, it’s a huge undertaking and a testament to the content and quality of delivery thar it was so engaging.

As mentioned after my assessment I am already using a variety of what we discussed in training in my day-to-day relationships, friends, family, colleagues!”

-          Vicky

Alumni Discount

University of St Andrews alumni receive a 20% discount on our online short courses. If you’ve previously studied with us, you can take advantage of this exclusive offer to continue your learning journey. To find out more, please contact standrewsonline@st-andrews.ac.uk.

Course requirements

This course requires a Microsoft Teams Account and a good understanding of Microsoft Teams. The live sessions will be conducted via Microsoft Teams. 

This course is designed for applicants who have a good level of English. If English is not your first language and you are uncertain what this means, please refer to the global CEFR scale. We would look for applicants to be at B2 level. This self-evaluation PDF may help you understand if you are at the B2 level.