Advice and support
The University has a number of ways to support students in their transition to university life. Our services are available to undergraduate and postgraduate students of any background, protected characteristic or stage/mode of study.
Advice and Support Centre (ASC)
The Advice and Support Centre (ASC) is the main information point for the University. You can call or
Appointments with Student Services
Students seek support for a wide variety of reasons. If your query cannot be resolved at the Advice and Support Centre or if you think you need more specialised advice and support, you can ask for a consultation appointment with a Student Services adviser.
The adviser will listen and advise you about the different types of support available in the University, as well as locally and online. They may help you to resolve your issue, arrange to meet again or refer you to another colleague or service.
Consultation appointments can be booked via the ASC or using the online form.
Students with disabilities
The University is committed to supporting students who declare a qualifying disability both at entry to their course and during their studies. Some support to assist you with this transition and throughout your time at St Andrews can be put in place before you start your studies, and we would strongly recommend that you contact the disability team (disability@st-andrews.ac.uk) if you have any questions, before you arrive in St Andrews.
Find out more about the support available to students with disabilities.
Mental health
University can be an exciting time, offering independence and further opportunities for learning; however, facing more intense academic experiences without our familiar network of support can trigger emotional distress or mental illness. University can offer an opportunity to learn about building resilience, but it can also be a challenging environment if your mental health is preventing you from being able to function academically, socially or making the most of opportunities offered by the University of St Andrews.
The message we want to share is that we are here to help and the first step is to talk to someone. Whether your concern is for yourself or another, please make contact as soon as possible with Student Services. Just email theasc@st-andrews.ac.uk.
It is important that every student is registered with a medical practice. You are encouraged to discuss new or existing medical conditions with your GP.
Commuter students
Please ensure that you declare your commuter student status when you matriculate. This entitles you to a number of allowances and opportunities for commuter students. Find out more about the support and opportunities for commuting students.