Whitehorn Hall

This page is for current residents of Whitehorn Hall. You can also see general information about the hall.

Contacts

Wardennial team

Monday to Friday from 7pm to 8am, Saturday and Sunday from 2pm to 8am
Phone: +44 (0)1334 46 7167
Warden email: uhwarden@st-andrews.ac.uk
Warden team email: uhawteam@st-andrews.ac.uk

Duty manager

Residential Services Manager: Deborah Lumsden

Deputy Residential Services Manager: Dionne Henderson

Monday to Friday from 8am to 5pm
Phone: +44 (0)1334 46 7165
Email: unihall@st-andrews.ac.uk

Porter

Monday to Friday from 8am to 7pm
Phone: +44 (0)1334 46 7222 and press 4 (you don't need to wait until the end of the message, just press 4 and the call will connect)

Chef

Monday to Friday from 8am to 7pm
Phone: +44 (0)1334 46 7455
Email: uhcatering@st-andrews.ac.uk

How to get help

Who can I contact Monday to Friday?

Duty Manager: 8am to 5pm (+44 (0)1334 46 7165, unihall@st-andrews.ac.uk)
Duty Wardens: 7pm to 8am (+44 (0)1334 46 7167, uhawteam@st-andrews.ac.uk)
Duty Chef: 8am to 7pm (+44 (0)1334 46 7455, uhcatering@st-andrews.ac.uk)

Porter: 8am to 7pm (+44 (0)1334 46 7222 and press 4; you don't need to wait until the end of the message, just press 4 and the call will connect)

Who can I contact on Saturday and Sunday?

Duty Manager: 8am to 2pm (+44 (0)1334 46 7165, unihall@st-andrews.ac.uk)
Duty Wardens: 2pm to 8am (+44 (0)1334 46 7167, uhawteam@st-andrews.ac.uk)

Security and Response team

In addition to the hall specific arrangements, the University Security and Response team is available 24 hours a day, seven days a week to deal with security incidents and provide emergency support.

You can contact the security team on extension 8999 or by calling +44 (0)1334 46 8999.

Emergency services

For the police, the fire brigade or an ambulance: dial 999 from your mobile or 9 999 from a University phone, then inform the Duty Manager or the Duty Warden.

NHS 24: call 111 from your mobile phone or dial 1045 from a University phone.

Monday to Friday, 8am to 5pm: call the Student Health Hub on +44 (0)1334 46 5777 for advice or 999 if you need an ambulance.

Weekdays and all weekend, 5pm to 8am: call NHS24 for advice on 111 from your mobile phone or dial 1045 from a University, or call 999 (9 999 from a University phone) if you need an ambulance.

Weekdays from 7pm to 8am and weekends from 2pm to 8am call your Duty Warden for basic first aid, advice and support. Always let the Warden know if you go to hospital.
The Duty Manager can be contacted for a personal matter, noise complaint, or an urgent repair to your room or the building, or just for a chat:
- By phone: +44 (0)1334 46 7167
- By email: uhawteam@st-andrews.ac.uk
- Drop-in office hours: Monday to Friday, 7pm to 7.30pm on MS Teams
If you have an urgent issue, contact the Duty Manager on extension 7165 (phone: +44 (0)1334 46 7165) or email amhall@st-andrews.ac.uk, who will contact the appropriate services.

Meal times

Catered students based at Whitehorn Hall will dine at University Hall. Meals are served at the following times:

Monday to Friday

Breakfast: 8am to 9.30am
Lunch: 12 noon to 1.30pm
Dinner: 5.30pm to 7pm

Saturday and Sunday

Breakfast: 8am to 10am
Lunch: 12 noon to 1.30pm

Facilities

Mail - You can collect mail and unregistered parcels from Crush Hall (outside the dining room of University Hall). For registered parcels, the residence team will send you an email when your parcel arrives with details for collection. Due to import duty and VAT, all personal parcels must be marked 'Personal'.
Laundry - The laundry room can be found in the Atrium and there are ironing facilities in the nearby drying room. Download the Washstation app to use the machines and make payments. For more details, visit the laundry rooms or ask reception staff. Whitehorn Hall residents can access the facilities in University Hall.