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Residential and Business Services - Mission Statement

"We take pride in passionately delivering accommodation, catering and commercial services to support a World Class University experience"

Strategic Plan 2013-2018

Goal 1

To interpret and support the University's strategic ambitions, particularly its student recruitment targets.

Goal 2

To develop and maintain residential accommodation and other services which continue to meet the expectations of students, staff and other users.

Goal 3

To provide a responsive and customer focused approach to the interaction with students, staff and other customers in support of the University's wider ambitions.

Goal 4

To operate efficient services which deliver the financial performance necessary to sustain the organisation, and contribute to the financial well being of the University.

Goal 5

To promote the facilities and services offered to our students, staff, external customers, visitors and stakeholders in a highly effective manner.

Goal 6

To develop an integrated approach to planning, service delivery and problem resolution with other services and specialists, predominantly, but not exclusively: Student Services, Estates, IT Services, Finance, Procurement and HR and within the various sections of RBS.

Goal 7

empowering appropriate skilled and experienced staff who are motivated to work together in pursuit of the organisational goals and objectives.

Goal 8

To identify and evaluate risk to the organisation, with emphasis on systems, staff and compliance

Residential and Business Services
Butts Wynd
North Street
St Andrews
Fife, KY16 9AL
Director's Office
Telephone: +44 (0)1334 462515
Accommodation Office
Telephone: +44 (0)1334 462510
Accommodation, Conferences and Events
Telephone: +44 (0)1334 463000

Full contact details