Business Transformation Portfolio Office

The business transformation board (BTB) and its portfolio of initiatives are supported by the Business Transformation Portfolio Office (BTPO), which consists of a delivery team and a support team.

The delivery team is made up of business analysts and project managers who work together on assigned initiatives as prioritised by the BTB.

The project manager and the business analyst both play leadership roles - the project manager for leading the team and delivering the solution and the business analyst for ensuring the solution meets the business need and aligns with business and project objectives. These two roles, equally, are required for project success.

The purpose of the support team is to provide:

  • portfolio support services to enable the business transformation board (BTB) to prioritise, plan and guide the business transformation portfolio
  • programme and project support services to support staff delivering business transformation programmes and projects
  • centre of expertise services to support the delivery of the BTP and its constituent programmes and projects through the provision of standard methods and processes, ensuring they are deployed appropriately through training, coaching, internal consultancy, knowledge management and assurance. 

Find out more about the services offered by BTPO.

Suggestions - how can we improve our services?

BTPO values your opinion. If you have an idea for how we can improve our services, please contact the business transformation helpdesk

Our staff

Support team

NameRoleContact details
Finlay Miller Head of BTPO
Karen Laing Portfolio Analyst
David Drab Portfolio Officer
Jillian Connolly Portfolio Officer
Eric Gillespie Continuous Improvement Specialist

Delivery team

NameRoleContact details
Helen Boyd Business Analyst
Neil Howatson Business Analyst
Mark Hood Business Analyst
Mike Fordyce Business Analyst
Louise Cardno Business Analyst
Gail Davidson Project Manager
Derek Waugh Project Manager
Cris Treacher Project Manager
Lindsay Wilson Project Manager
Rachel Cumberland Project Manager