Track: E-Business and Technology Management

Track Chair: Professor Feng Li (University of Newcastle upon Tyne Business School)

This track addresses issues in the broad area of E-Business and Technology Management. Possible topics include but are not limited to the following:

· E-Business /E-Commerce

o Defining and measuring e-commerce/e-business
o Conceptual frameworks for e-commerce and e-business
o Emerging E-Business strategies and business models
o Key features of E-Business environment
o Organisational transformations associated with E-Business
o Critical success factors
o Implementation strategies
o Case studies of both best practices and e-business failures
o Sectoral (E-tailing, E-Music, E-Banking etc) or regional studies
o E-logistics/ E-supply chain management
o E-CRM/E-Marketing
o The changing role of the customers in relation to e-business
o The impact of e-business on business performance
o Process control in e-environments
o Mobile communications and commerce (M-Commerce)
o E-Business risk management
o Security, privacy and other emerging trends
o Others

· E-Government/E-Public Services

o Why e-government is (or isn't) different to e-business?
o Implementing E-government: from theory to practice.
o From e-enabling government systems to governing e-enabled systems.
o Identifying, Creating and Managing the e-citizens.
o Who owns E-government, the state or the citizen
o Measuring E-government: inputs, throughputs, outputs and outcomes
o E-government and public value
o E-government after 2005.
o E-government or e-governance?
o Integration or fragmentation?
o New media channels: getting closer to citizen or pushing them away?
o Others

· Technology Management

o Implications for managers of participatory technology development processes
o Risk and Uncertainty assessment: perspectives, techniques and questions
o Technology failure
o Aims and achievements of technology management research
o Technology strategies for e- (or m-) business and commerce
o The greening of technology management (and/or managers)
o Managing technological discontinuities and 'lock-ins'
o Technology management across cultures and borders
o Sectoral studies (e.g. biotechnology, ICTs, renewable energy)
o Managing large-scale technology projects
o Others

· Other possible topics

o E-Healthcare
o E-Learning
o E-Publishing and Digital Libraries
o E-Economics
o Others …

E-Business and Technology Management SIG

E-Business is often presented as an all-embracing phenomenon. Its influence on Business and Management is expected by some to spread across all traditional boundaries. Therefore, there is a need to develop a community of academic researchers and business practitioners interested in the possible influence of E-Business on their specialisms and who are willing to take part in the cross fertilization of ideas and experiences. All those interested in E-Business from a Business and Management perspective are invited to join the SIG. At this conference we will organize a special session to discuss related issues and how this SIG is best developed and organised.

Journals & Sponsors

We are in the process of approaching several journals and publishers to publish special issues and possibly an edited book. We also welcome sponsors for the best paper prize for this track.

Author Instructions & Submission

Authors are invited to submit contributions to BAM 2004. The instruction for each type of submissions (refereed papers, working papers and extended abstracts), as well as detailed instructions on how to submit, are given on the conference website Call for Submissions page. If you have any queries or would like to discuss your paper with the track chair, please email Professor Feng Li at Feng.li@ncl.ac.uk.