Report a website problem
Please report the following kinds of problems to firstname.lastname@example.org:
- General website issues
- Broken links
- Out-of-date content
- T4 Site Manager issues
Other issues should be reported to email@example.com.
Comments and suggestions
We welcome your comments and suggestions. Please also send them to firstname.lastname@example.org.
We welcome ideas for future projects. Please consult the digital communications portfolio (staff only) to view our project backlog and submit an idea.
Internal audiences may find information about how to create your own site, training and digital standards in the service manual.
What happens next...
- Your call will be logged in UniDesk, our service desk system, where the team can track and manage your call.
- The system will automatically send you an acknowledgement when your call has been received.
- Some calls can be answered by first line support (IT Service Desk); others will need to be escalated to second line support (digital communications team).
- Your call will be prioritised depending on the urgency and impact of the incident (see below).
We generally operate the following priorities for calls:
|Urgency||Affects individual(s)||Affects department||Affects University|