Student experience - Study at St Andrews - University of St Andrews

Student support

From your first day in St Andrews, you will be supported by a host of professional staff. Support is available from your academic School, in halls of residence and through the University's Student Services team.

All first-year undergraduate students are guaranteed a place in a University hall in their first year. Students often credit their halls as the place that they find their friendship group for the rest of their degree. Each of our halls is also home to a wardennial system of staff and postgraduate students. This team is available to students who need advice, support or just someone to sit with at dinner. Students who need additional support are directed to the University’s Student Services team.

The Student Services team, which includes trained counsellors, can provide advice and support on a range of issues. This includes disabilities, mental health, academic matters, finances or wellbeing. The University Chaplaincy is also readily available to support students on a range of matters.

You can use the University's personal and professional development service, CEED. CEED can help with study skills and academic support through your studies. International students also have the opportunity to work with our International Education Institute. IE can provide support for non-native speakers of English both before starting your degree or once you're here.

Video transcript

Student Services are here to support you throughout your time at University of St Andrews.

>> LARA: I'm Dr Lara Mesichke and I'm the director of Student Services.

We're here to support you from the moment you become a student at the University of St Andrews.

Student services provides a wide range of support for students when life or health affect their studies.

The advice and support centre is the information point for any queries, signposting to helpful resources or booking appointments with our team.

Our wellbeing, counselling, and mental health service has been accredited by the Royal College of Psychiatrists in association with the British Psychological Society pronouncing our service as safe, well-lead, effective, caring, and responsive to people's needs. We offer one-to-one or group support. We also work with students wanting to develop their individual strengths through coaching sessions.

Our disability team work with students to ensure that the appropriate support is in place.

Whether that's in the classroom or whether it's in the University residences.

For queries when applying for your visa, our international team are available to assist.

Our money team are here to help you make the most of your money or explore options if you're experiencing financial need.

The student health hub, located in the St Andrews Community Hospital, helps students access the excellent NHS health care and other services should they need them.

Our wardens live and work in the University residences, providing support and developing these individual communities.

We've been operating online since lockdown began and as many students told us that they preferred this we will continue to offer online appointments alongside face to face.

All students will complete an online induction module, this will be the central place for key information and support as you transition to St Andrews.

The University of St Andrews takes a whole institution approach to wellbeing and mental health with many staff and students providing advice and support throughout our whole community.