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SAULCAT - St Andrews University Library Catalogue
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chat icon font awesome  Use the Ask a Librarian chat box on the right. 
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North Street
St Andrews
KY16 9TR
   
 

We'll get back to you as soon as we can!

Below are details about how long it should take us to respond to you.

Contact methodResponse time
Chat (Ask-a-Librarian)

Within 2 minutes. Monitored 9am-5pm, Monday-Friday.

Email (library@ generic email address) Within 3 days. Monday-Friday
Social Media

Within 24 hours. Monitored 9am-5pm, Monday-Friday.

Phone (main, direct number)

Within 20 seconds.

Mail

3 days (not including delivery time). Monday-Friday

In person (at Service Desks in any of our Libraries)

Within 3 minutes.

Text (noise reporting within Main Library and Martyrs only)

Within 15 minutes.