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  2. Policy on dealing with abusive, persistent or vexatious complaints and complainants

    https://www.st-andrews.ac.uk/policy/university-governance-complaints/vexatious-complaints-policy.pdf

    To ensure that access to the Complaints Handling Procedure is reasonably available, and that the University’s ability to provide services is not unduly degraded, through unacceptable behaviour and/or vexatious use.…

    File location:
    University governance > Complaints
    Published date:
    8 September 2021
    Document type:
    Policy
    Scope (applies to):
    Staff and students

  3. Public interest disclosure (whistle blowing)

    https://www.st-andrews.ac.uk/policy/university-governance-public-interest-disclosure-(whistle-blowing)/public_interest_disclosure_whistleblowing.pdf

    A code which provides for the investigation of possible malpractices…

    File location:
    University governance > Public interest disclosure (whistle blowing)
    Published date:
    10 December 2021
    Document type:
    Policy
    Scope (applies to):
    Staff and students