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Professor Kirstie Ball

Professor Kirstie Ball

LLB, MSc, PhD

Professor of Management

Examinations Officer (Undergraduate programmes)

Contact details

Tel: +44 (0)1334 46 4840
Fax: +44 (0)1334 46 2812

Teaching 2016-2017

  • MN1001 Organisation and Society
  • MN4214 Management of Change
  • MN5001 Contemporary Global Issues in Management

Biography and research specialisms

The Private Security State? Surveillance, Consumer Data and the War on Terror (book cover)‌Educated at Birmingham University (LLB, MSc) and Aston Business School (PhD), and having held positions at Aston, Warwick, Birmingham and The Open Universities, Kirstie is Professor in Management. She is co-director and founder of CRISP, the Centre for Research into Information, Surveillance and Privacy. CRISP is a joint research centre between the Universities of St Andrews, Edinburgh and Stirling. Kirstie also co-founded and co-ran the journal Surveillance and Society and the charitable company Surveillance Studies Network, an educational charity which supports the journal.

Over the last 20 years Kirstie's research has been funded by ESRC, EPSRC, SSHRC (Canada), The Leverhulme Trust, The British Academy and the European Framework Programme. In 2015 she published 'The Private Security State? Surveillance, Consumer Data and the War on Terror', the first empirical study, from an organisational perspective, of private sector involvement in government surveillance regimes. She is also co-editor of a new Routledge book series addressing surveillance and society and edited 'The Routledge Handbook of Surveillance Studies', a key resource for those who teach about surveillance. She has consulted to the UK's Information Commissioner, authoring 'A Report on the Surveillance Society' in 2006, which prompted two parliamentary committee enquiries, and its follow up in 2010. She has also advised numerous NGOs, research funding bodies and news media organisations about surveillance, privacy and security. She frequently appears in the broadcast and print media and at public events to speak about surveillance as a contemporary social phenomenon.

Selected publications

Books

The Private Security State? Surveillance, Consumer Data and the War on Terror
Ball, K., Daniel, E., Dibb, S., Canhoto, A., Meadows, M. & Spiller, K. 20 Mar 2015 Copenhagen Business School Press. 243 p. (Advanced Organisation Studies)
Research output: Book/ReportBook

The surveillance-industrial complex: A political economy of surveillance
Ball, K. & Snider, L. 2013 Taylor and Francis. 218 p.
Research output: Book/ReportBook

The Routledge Handbook of Surveillance Studies
Ball, K., Haggerty, K. & Lyon, D. 2012 Routledge. 472 p.
Research output: Book/ReportBook

 

Chapters

Surveillance and Conformity
Ball, K. 2014 Surveillance in Europe. London: Routledge
Research output: Chapter in Book/Report/Conference proceedingOther contribution

Electronic surveillance in the workplace
Ball, K. 2013 Sociology of Work: An Encyclopedia. Smith, V. (ed.). Sage
Research output: Chapter in Book/Report/Conference proceedingEntry for encyclopedia/dictionary

Democracy, surveillance and "knowing what's good for you": The private sector origins of profiling and the birth of "citizen relationship management"
Ball, K., Daniel, E., Dibb, S. & Meadows, M. 11 Jun 2010 Surveillance and Democracy. Routledge, p. 111-126 16 p.
Research output: Chapter in Book/Report/Conference proceedingChapter

 

Articles

Beyond the security paradox: Ten criteria for a socially informed security policy
Pavone, V., Ball, K., Degli Esposti, S., Dibb, S. & Santiago Gomez, E. 10 Apr 2017 In : Public Understanding of Science. OnlineFirst
Research output: Contribution to journalArticle

All consuming surveillance: surveillance as marketplace icon
Ball, K. 2017 In : Consumption Markets and Culture. 20, 2, p. 95-100 6 p.
Research output: Contribution to journalArticle

Big data surveillance and the body-subject
Ball, K., Di Domenico, M. L. & Nunan, D. 1 Jun 2016 In : Body and Society. 22, 2, p. 58-81 23 p., 3
Research output: Contribution to journalArticle

The role of customer management capabilities in public–private partnerships
Canhoto, A. I., Meadows, M., Ball, K., Daniel, E., Dibb, S. & Spiller, K. 6 Apr 2016 In : Journal of Strategic Marketing. 21 p.
Research output: Contribution to journalArticle

Carnivalesque collaborations: reflections on ‘doing’ multi-disciplinary research
Spiller, K., Ball, K., Daniel, E., Dibb, S., Meadows, M. & Canhoto, A. 29 Oct 2015 In : Qualitative Research. 15, 5, p. 551-567 17 p.
Research output: Contribution to journalArticle

Questioning surveillance
Wright, D., Rodrigues, R., Raab, C., Jones, R., Székely, I., Ball, K., Bellanova, R. & Bergersen, S. 1 Apr 2015 In : Computer Law and Security Review. 31, 2, p. 280-292 13 p., 4920
Research output: Contribution to journalArticle

Taking responsibility for border security: Commercial interests in the face of e-borders
Dibb, S., Ball, K., Canhoto, A., Daniel, E. M., Meadows, M. & Spiller, K. Jun 2014 In : Tourism Management. 42, p. 50-61 12 p.
Research output: Contribution to journalArticle

Working on the edge: Remediation work in the UK travel sector
Ball, K., Canhoto, A., Daniel, E., Dibb, S., Meadows, M. & Spiller, K. 2014 In : Work, Employment and Society. 28, 2, p. 305-322 18 p.
Research output: Contribution to journalArticle

Brandscapes of control? Surveillance, marketing and the co-construction of subjectivity and space in neo-liberal capitalism
Wood, D. M. & Ball, K. Mar 2013 In : Marketing Theory. 13, 1, p. 47-67 21 p.
Research output: Contribution to journalArticle

Dimensions of employee privacy: An empirical study
Ball, K., Daniel, E. M. & Stride, C. Nov 2012 In : Information Technology and People. 25, 4, p. 376-394 19 p.
Research output: Contribution to journalArticle

A hotel inspector calls: Exploring surveillance at the home-work interface
Domenico, M. L. & Ball, K. Sep 2011 In : Organization. 18, 5, p. 615-636 22 p.
Research output: Contribution to journalArticle

Electronic monitoring and surveillance in call centres: A framework for investigation
Ball, K. S. & Margulis, S. T. Jul 2011 In : New Technology, Work and Employment. 26, 2, p. 113-126 14 p.
Research output: Contribution to journalArticle

Data protection in the outsourced call centre: An exploratory case study
Ball, K. Jul 2010 In : Human Resource Management Journal. 20, 3, p. 294-310 17 p.
Research output: Contribution to journalArticle

Workplace surveillance: An overview
Ball, K. Feb 2010 In : Labor History. 51, 1, p. 87-106 20 p.
Research output: Contribution to journalArticle

Exposure: Exploring the subject of surveillance
Ball, K. Aug 2009 In : Information, Communication and Society. 12, 5, p. 639-657 19 p.
Research output: Contribution to journalArticle

 

Research projects

May 2016 – June 2020: SSHRC of Canada +, £106,147 Big Data Surveillance. Principal Investigator.

May 2016 – April 2017: Engineering and Physical Sciences Research Council +, £11,242.45 Monetise Me. Principal Investigator.

Research projects from former institutions

  • March 2014 – March 2015: Engineering and Physical Sciences Research Council NEMODE +, £2,500 Privacy By Design: The Research Agenda. Principal Investigator.
  • February – November 2012. Economic and Social Research Council Festival of Social Science £2,000 Your life, your data? ESRC Festival of Social Science Principal Investigator
  • February, 2012: EU Framework 7 SSH Programme ‘Increasing Resilience in Surveillance Societies’ (IRISS) €2.5 million. £139,000 to come to the Open University. Executive Team Member, Institutional PI and Work Package Leader.Co-ordinated by Reinhard Kreissl, Institute for Criminological Research, Vienna, Austria.
  • February, 2012: EU Framework 7 Security Programme ‘Surveillance, Privacy and Security’ (SURPRISE) €3 million. £335,000 to come to the Open University. Executive Team Member, Institutional PI and Work Package Leader. Co-ordinated by Johann Cas Vienna Academy of Sciences, Austria.
  • April 2009: EU COST Framework, up to €80,000,000.  ‘Living in Surveillance Societies (LiSS)’.  Collaborator.  Led by William Webster (Stirling) and Charles Raab (Edinburgh).
  • Sept 2008: The Leverhulme Trust, £166,188 ‘Taking Liberties: New Uses of Consumer Data in the UK’. Principal Investigator, with Elizabeth Daniel, Sally Dibb, Maureen Meadows and Keith Spiller (all OUBS).
  • Sept 2008: ‘Ethical Surveillance Infrastructures Workshop’, Centre for Interdisciplinary Research, University Bielefeld, Germany, € 2,150. Co-Investigator, with Michael Nagenborg (Karlsruhe, Germany), Karsten Weber (Opole, Poland), David Murakami Wood (Newcastle), Torin Monahan (Vanderbilt, USA)
  • April 2008: Social Sciences and Humanities Research Council, Canada CAN$ 2,500,000 Major Collaborative Research Initiative ‘The New Transparency’. Executive Team Member, Institutional PI and Work Package Leader, Co-ordinated by David Lyon (Queens), Kevin Haggerty (Alberta); Colin Bennett (Victoria), Andrew Clement (Toronto), Laureen Snider (Queens), Art Cockfield (Queens). £106,627 to come to the OU. Phase 1: £33,042; Phase 2: £73,585.
  • April 2008: Economic and Social Research Council, £17,000. ‘The Everyday Life of Surveillance: A Seminar Series.’  Co-investigator, with David Murakami Wood (Queens); Stephen Graham (Durham); Charles Raab (Edinburgh); Andrew Donaldson (Newcastle); Clive Norris (Sheffield).
  • October 2003: Social Sciences and Humanities Research Council, Canada CAN$ 1,927,198. ‘The Globalisation of Personal Data’ Co – investigator, With David Lyon (Queens), Elia Zureik (Queens), Yolande Chan (Queens), David Skillicorn (Queens), Jane Webster (Queens), Art Cockfield (Queens), Colin Bennett (Victoria), David Zweig (Toronto), Mark Salter (Ottawa), Nicola Green (Surrey)
  • December 2000: British Academy Small Grant, £4,800. ‘The implementation, use and diffusion of human resource technologies.’ Principal investigator. Award Number: SG31496
  • January 1997 – December 1999: ESRC Management Research Fellow, £74,000. ‘Human Resource Information Systems: Opportunity or Threat?’  Principal investigator. Award Number: H53627500296
  • September 1993 – September 1996: SERC-ESRC joint Doctoral Studentship. Computer based monitoring in UK service organizations: A Comparative Study.

Research: industrial relevance – third stream funding

  • February – May 2010: The UK Information Commissioners Office, £47,000. An update to ‘A Report on the Surveillance Society. Co-Investigator with David Lyon (Queens),David Murakami Wood (Queens); Stephen Graham (Newcastle); Charles Raab (Edinburgh); Clive Norris (Sheffield).
  • June – September 2006: The UK Information Commissioners Office, £50,000.  ‘A Report on the Surveillance Society’. Co-Investigator with David Lyon (Queens),David Murakami Wood (Queens); Stephen Graham (Durham); Charles Raab (Edinburgh); Clive Norris (Sheffield).