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Professor Kirstie Ball

Professor Kirstie Ball

LLB, MSc, PhD

Professor of Management

Examinations Officer (Undergraduate programmes)

Contact details

Tel: +44 (0)1334 46 4840

Teaching 2018-2019

  • MN1001 Organisation and Society
  • MN4214 Management of Change
  • MN5001 Contemporary Global Issues in Management

Biography and research specialisms

The Private Security State? Surveillance, Consumer Data and the War on Terror (book cover)‌Educated at Birmingham University (LLB, MSc) and Aston Business School (PhD), and having held positions at Aston, Warwick, Birmingham and The Open Universities, Kirstie is Professor in Management. She is co-director and founder of CRISP, the Centre for Research into Information, Surveillance and Privacy. CRISP is a joint research centre between the Universities of St Andrews, Edinburgh and Stirling. Kirstie also co-founded and co-ran the journal Surveillance and Society and the charitable company Surveillance Studies Network, an educational charity which supports the journal.

Over the last 20 years Kirstie's research has been funded by ESRC, EPSRC, SSHRC (Canada), The Leverhulme Trust, The British Academy and the European Framework Programme. In 2015 she published 'The Private Security State? Surveillance, Consumer Data and the War on Terror', the first empirical study, from an organisational perspective, of private sector involvement in government surveillance regimes. She is also co-editor of a new Routledge book series addressing surveillance and society and edited 'The Routledge Handbook of Surveillance Studies', a key resource for those who teach about surveillance. She has consulted to the UK's Information Commissioner, authoring 'A Report on the Surveillance Society' in 2006, which prompted two parliamentary committee enquiries, and its follow up in 2010. She has also advised numerous NGOs, research funding bodies and news media organisations about surveillance, privacy and security. She frequently appears in the broadcast and print media and at public events to speak about surveillance as a contemporary social phenomenon.

Selected publications

Books

Surveillance and democracy in Europe
Ball, K. (ed.) & Webster, W. (ed.), 15 Aug 2018, Routledge. 135 p. (Routledge studies in surveillance)
Research output: Book/ReportBook

The private security state? surveillance, consumer data and the war on terror
Ball, K., Canhoto, A., Daniel, E., Dibb, S., Meadows, M. & Spiller, K., 20 Mar 2015, Frederiksberg: Copenhagen Business School Press. 200 p.
Research output: Book/ReportBook

The surveillance-industrial complex: A political economy of surveillance
Ball, K. & Snider, L., 2013, Taylor and Francis. 218 p. https://doi.org/10.4324/9780203094426
Research output: Book/ReportBook

The Routledge Handbook of Surveillance Studies
Ball, K., Haggerty, K. & Lyon, D., 2012, Routledge. 472 p.
Research output: Book/ReportBook

 

Chapters

Surveillance and Conformity
Ball, K., 2014, Surveillance in Europe. London: Routledge
Research output: Chapter in Book/Report/Conference proceedingOther contribution

Electronic surveillance in the workplace
Ball, K., 2013, Sociology of Work: An Encyclopedia. Smith, V. (ed.). Sage https://doi.org/10.4135/9781452276199.n85
Research output: Chapter in Book/Report/Conference proceedingEntry for encyclopedia/dictionary

Democracy, surveillance and "knowing what's good for you": The private sector origins of profiling and the birth of "citizen relationship management"
Ball, K., Daniel, E., Dibb, S. & Meadows, M., 11 Jun 2010, Surveillance and Democracy. Routledge, p. 111-126 16 p. https://doi.org/10.4324/9780203852156
Research output: Chapter in Book/Report/Conference proceedingChapter

 

Articles

Institutional trustworthiness and national security governance: evidence from six European countries
Ball, K., Degli Esposti, S., Dibb, S., Pavone, V. & Santiago-Gomez, E., Jan 2019, In : Governance. 32, 1, p. 103-121 19 p. https://doi.org/10.1111/gove.12353
Research output: Contribution to journalArticle

Beyond the security paradox: Ten criteria for a socially informed security policy
Pavone, V., Ball, K., Degli Esposti, S., Dibb, S. & Santiago Gomez, E., 1 Aug 2018, In : Public Understanding of Science. 27, 6, p. 638-654 https://doi.org/10.1177/0963662517702321
Research output: Contribution to journalArticle

All consuming surveillance: surveillance as marketplace icon
Ball, K., 2017, In : Consumption Markets and Culture. 20, 2, p. 95-100 6 p. https://doi.org/10.1080/10253866.2016.1163942
Research output: Contribution to journalArticle

The role of customer management capabilities in public–private partnerships
Canhoto, A. I., Meadows, M., Ball, K., Daniel, E., Dibb, S. & Spiller, K., 2017, In : Journal of Strategic Marketing. 25, 5-6, p. 384-404 21 p. https://doi.org/10.1080/0965254X.2016.1148769
Research output: Contribution to journalArticle

Big data surveillance and the body-subject
Ball, K., Di Domenico, M. L. & Nunan, D., 1 Jun 2016, In : Body and Society. 22, 2, p. 58-81 23 p., 3. https://doi.org/10.1177/1357034X15624973
Research output: Contribution to journalArticle

Carnivalesque collaborations: reflections on ‘doing’ multi-disciplinary research
Spiller, K., Ball, K., Daniel, E., Dibb, S., Meadows, M. & Canhoto, A., 29 Oct 2015, In : Qualitative Research. 15, 5, p. 551-567 17 p. https://doi.org/10.1177/1468794114548946
Research output: Contribution to journalArticle

Questioning surveillance
Wright, D., Rodrigues, R., Raab, C., Jones, R., Székely, I., Ball, K., Bellanova, R. & Bergersen, S., 1 Apr 2015, In : Computer Law and Security Review. 31, 2, p. 280-292 13 p., 4920. https://doi.org/10.1016/j.clsr.2015.01.006
Research output: Contribution to journalArticle

Taking responsibility for border security: Commercial interests in the face of e-borders
Dibb, S., Ball, K., Canhoto, A., Daniel, E. M., Meadows, M. & Spiller, K., Jun 2014, In : Tourism Management. 42, p. 50-61 12 p. https://doi.org/10.1016/j.tourman.2013.10.006
Research output: Contribution to journalArticle

Working on the edge: Remediation work in the UK travel sector
Ball, K., Canhoto, A., Daniel, E., Dibb, S., Meadows, M. & Spiller, K., 2014, In : Work, Employment and Society. 28, 2, p. 305-322 18 p. https://doi.org/10.1177/0950017013490334
Research output: Contribution to journalArticle

Brandscapes of control? Surveillance, marketing and the co-construction of subjectivity and space in neo-liberal capitalism
Wood, D. M. & Ball, K., Mar 2013, In : Marketing Theory. 13, 1, p. 47-67 21 p. https://doi.org/10.1177/1470593112467264
Research output: Contribution to journalArticle

Dimensions of employee privacy: An empirical study
Ball, K., Daniel, E. M. & Stride, C., Nov 2012, In : Information Technology and People. 25, 4, p. 376-394 19 p. https://doi.org/10.1108/09593841211278785
Research output: Contribution to journalArticle

A hotel inspector calls: Exploring surveillance at the home-work interface
Domenico, M. L. & Ball, K., Sep 2011, In : Organization. 18, 5, p. 615-636 22 p. https://doi.org/10.1177/1350508410393388
Research output: Contribution to journalArticle

Electronic monitoring and surveillance in call centres: A framework for investigation
Ball, K. S. & Margulis, S. T., Jul 2011, In : New Technology, Work and Employment. 26, 2, p. 113-126 14 p. https://doi.org/10.1111/j.1468-005X.2011.00263.x
Research output: Contribution to journalArticle

Data protection in the outsourced call centre: An exploratory case study
Ball, K., Jul 2010, In : Human Resource Management Journal. 20, 3, p. 294-310 17 p. https://doi.org/10.1111/j.1748-8583.2010.00129.x
Research output: Contribution to journalArticle

Workplace surveillance: An overview
Ball, K., Feb 2010, In : Labor History. 51, 1, p. 87-106 20 p. https://doi.org/10.1080/00236561003654776
Research output: Contribution to journalArticle

Exposure: Exploring the subject of surveillance
Ball, K., Aug 2009, In : Information, Communication and Society. 12, 5, p. 639-657 19 p. https://doi.org/10.1080/13691180802270386
Research output: Contribution to journalArticle

 

Research projects

May 2016 – June 2020: SSHRC of Canada +, £106,147 Big Data Surveillance. Principal Investigator.

May 2016 – April 2017: Engineering and Physical Sciences Research Council +, £11,242.45 Monetise Me. Principal Investigator.

Research projects from former institutions

  • March 2014 – March 2015: Engineering and Physical Sciences Research Council NEMODE +, £2,500 Privacy By Design: The Research Agenda. Principal Investigator.
  • February – November 2012. Economic and Social Research Council Festival of Social Science £2,000 Your life, your data? ESRC Festival of Social Science Principal Investigator
  • February, 2012: EU Framework 7 SSH Programme ‘Increasing Resilience in Surveillance Societies’ (IRISS) €2.5 million. £139,000 to come to the Open University. Executive Team Member, Institutional PI and Work Package Leader.Co-ordinated by Reinhard Kreissl, Institute for Criminological Research, Vienna, Austria.
  • February, 2012: EU Framework 7 Security Programme ‘Surveillance, Privacy and Security’ (SURPRISE) €3 million. £335,000 to come to the Open University. Executive Team Member, Institutional PI and Work Package Leader. Co-ordinated by Johann Cas Vienna Academy of Sciences, Austria.
  • April 2009: EU COST Framework, up to €80,000,000.  ‘Living in Surveillance Societies (LiSS)’.  Collaborator.  Led by William Webster (Stirling) and Charles Raab (Edinburgh).
  • Sept 2008: The Leverhulme Trust, £166,188 ‘Taking Liberties: New Uses of Consumer Data in the UK’. Principal Investigator, with Elizabeth Daniel, Sally Dibb, Maureen Meadows and Keith Spiller (all OUBS).
  • Sept 2008: ‘Ethical Surveillance Infrastructures Workshop’, Centre for Interdisciplinary Research, University Bielefeld, Germany, € 2,150. Co-Investigator, with Michael Nagenborg (Karlsruhe, Germany), Karsten Weber (Opole, Poland), David Murakami Wood (Newcastle), Torin Monahan (Vanderbilt, USA)
  • April 2008: Social Sciences and Humanities Research Council, Canada CAN$ 2,500,000 Major Collaborative Research Initiative ‘The New Transparency’. Executive Team Member, Institutional PI and Work Package Leader, Co-ordinated by David Lyon (Queens), Kevin Haggerty (Alberta); Colin Bennett (Victoria), Andrew Clement (Toronto), Laureen Snider (Queens), Art Cockfield (Queens). £106,627 to come to the OU. Phase 1: £33,042; Phase 2: £73,585.
  • April 2008: Economic and Social Research Council, £17,000. ‘The Everyday Life of Surveillance: A Seminar Series.’  Co-investigator, with David Murakami Wood (Queens); Stephen Graham (Durham); Charles Raab (Edinburgh); Andrew Donaldson (Newcastle); Clive Norris (Sheffield).
  • October 2003: Social Sciences and Humanities Research Council, Canada CAN$ 1,927,198. ‘The Globalisation of Personal Data’ Co – investigator, With David Lyon (Queens), Elia Zureik (Queens), Yolande Chan (Queens), David Skillicorn (Queens), Jane Webster (Queens), Art Cockfield (Queens), Colin Bennett (Victoria), David Zweig (Toronto), Mark Salter (Ottawa), Nicola Green (Surrey)
  • December 2000: British Academy Small Grant, £4,800. ‘The implementation, use and diffusion of human resource technologies.’ Principal investigator. Award Number: SG31496
  • January 1997 – December 1999: ESRC Management Research Fellow, £74,000. ‘Human Resource Information Systems: Opportunity or Threat?’  Principal investigator. Award Number: H53627500296
  • September 1993 – September 1996: SERC-ESRC joint Doctoral Studentship. Computer based monitoring in UK service organizations: A Comparative Study.

Research: industrial relevance – third stream funding

  • February – May 2010: The UK Information Commissioners Office, £47,000. An update to ‘A Report on the Surveillance Society. Co-Investigator with David Lyon (Queens),David Murakami Wood (Queens); Stephen Graham (Newcastle); Charles Raab (Edinburgh); Clive Norris (Sheffield).
  • June – September 2006: The UK Information Commissioners Office, £50,000.  ‘A Report on the Surveillance Society’. Co-Investigator with David Lyon (Queens),David Murakami Wood (Queens); Stephen Graham (Durham); Charles Raab (Edinburgh); Clive Norris (Sheffield).