Wellbeing Adviser & Coach - International Adviser
Cindy has been with the University of St Andrews since 2009 and joined Student Services in June 2014 to take up the dual role of Wellbeing Adviser & Coach + International Adviser. She is trained up to Level 2 through the Office of the Immigration Services Commissioner qualifying her to give advice to International Students on Tier 4 student visas and various queries about living in the UK. She has undertaken Scotland’s Mental Health First Aid Training through the National Health Service, has a BA in Literary Studies from the University of Texas at Dallas and is currently working on a Masters in Applied Positive Psychology and Coaching Psychology at the University of East London.
As a Wellbeing Adviser & Coach, Cindy is often the first point of contact for students accessing Student Services with an issue or a problem. She discusses the issues or difficulties the student is experiencing and then makes a decision with the student about the next step. This might be a counselling appointment, a specialist adviser appointment, or working with Cindy using resources and tools that may be beneficial to the student, including positive psychology strategies and/or coaching.
The other side of her role is assisting students who have Tier 4 general student visa queries pertaining to initial visa applications and extensions. This involves giving advice, assisting students with their applications, issuing CAS (Certificate of Acceptance to Study) numbers, as well as sending in the applications to UKVI and managing the process until visas are received.
To make their time at the University of St Andrews as great an experience as possible, Cindy strives to help students with the transition between home (wherever that may be) and St Andrews by understanding first-hand the challenges and rewards that come from experiencing a new locale and/or culture and embracing that as part of their education in addition to their coursework.