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Cindy Cromar

Cindy - Sept 2015

Student Life & Wellbeing Adviser - International

‌Cindy has been with the University of St Andrews since 2009 and joined Student Services in June 2014 to take up the dual role of Support Adviser (International). She has undertaken Level 1 Initial Advice Training through the Office of the Immigration Services Commissioner, the qualification enabling her to give advice to International Students on Tier 4 student visas. She has also undertaken Scotland’s Mental Health First Aid Training through the National Health Service.

As a Support Adviser, Cindy is often the first point of contact for students accessing Student Services with an issue or a problem. She will discuss the issues or difficulties the student is experiencing and then make a decision with the student about the next step, which might be an appointment with one of the counsellors or one of the specialist advisers in Student Services. She may also provide resources and tools that may be beneficial to the student.

The other side of her role is assisting students who have Tier 4 general student visa queries pertaining to initial visa applications and extensions. This involves giving advice, assisting students with their applications, issuing CAS (Certificate of Acceptance to Study) numbers, as well as sending in the applications to UKVI and managing the process until visas are received.

To make their time at the University of St Andrews as great an experience as possible, Cindy strives to help students with the transition between home (wherever that may be) and St Andrews by understanding first-hand the challenges and rewards that come from experiencing a new locale and/or culture and embracing that as part of their education in addition to their coursework.



Advice and Support Centre
79 North Street
St Andrews
KY16 9AL
Scotland, United Kingdom

Tel: 01334 462020
Fax:01334 461716

Open Monday to Friday
9:30am to 4:30pm

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    Eden Court
    The Scores
    St Andrews
    KY16 9AS
    Scotland, United Kingdom

    Tel: 01334 462720
    Fax:01334 464007

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