In Crisis Now?

Wellbeing, Counselling and Mental Health Coordination

Student Services delivers wellbeing and mental health support through a Matched Care model that considers the individual needs of each student and evidence-based practice. Our staff work collaboratively with students, offering both one-off, one-at-a-time appointments and ongoing support as appropriate.

Counselling is one of a range of professional services offered. Our range of support includes wellbeing and positive psychology, coaching, psychoeducational groups, CBT and mental health coordination. We also signpost or liaise with the NHS or third sector organisations where more specialist support is needed.

Coaching is a helpful conversation that supports the individual to consider where they are at, where they want to be and how they get there with a particular goal.

This is a non-directive process which is a collaboration between the student and coach where the student is in the lead. There will be a contract to sign and a discussion to clarify your goals during your first appointment. Students may find that a one-off conversation is enough or it may be helpful to do some ongoing work, this will be agreed during the initial coaching appointment. There will be tasks/homework to complete between sessions, students should be willing and motivated to carry these out to the best of their ability.

Coaching for those who have a sufficient degree of self-agency and self-advocacy as they engage in helpful conversations to reach their goals.

Booking an appointment

You can book a Consultation appointment online but if you need immediate assistance or you can’t find a suitable appointment online, please call the ASC at +44 (0)1334 46 2020. For general enquiries, you are welcome to email us via

Out of Hours

We recognise that urgent situations may come up when the office is closed. We have staff on duty during the evening and overnight to provide support in an emergency. They can be reached via the University Security and Response team at +44 (0)1334 46 8999.