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Wellbeing, Counselling and Mental Health

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Student Services believes that all students have as much right to psychological health as to physical health. Our services are available to all students irrespective of gender, nationality or other defining characteristics. As mental health is on a continuum, so are our services.

We offer confidential conversations through a system of Matched Care to ensure students receive evidence based, yet lightest touch, assistance. Counselling is one of a range of professional services offered. Other services include, Life and Wellbeing advice, coaching and support for those with Mental health issues.  We use a ‘lightest touch’ approach in order to promote the autonomy and independence of our students, who are tomorrow’s leaders. Helping people recover by providing too much support can drain resilience.

In total, Life and Wellbeing Advisers, Counsellors and Mental Health Coordinators offer in excess of 350 appointments per week during semesters. Some of these appointments can be booked online, but most are made by emailing

If you cannot find an appointment at the right time, please call us as many more appointments are available in addition to the online appointments.

Our services are free to all matriculated students of the University and we comply with the University Data Protection Code.

For more information about confidentiality, please read Student Services Confidentiality Statement (PDF, 71 KB)

Life and Wellbeing

Our Life and Wellbeing Team are great to speak to about anything. They are frontline staff members who will listen and give you advice on a broad range of issues. Sometimes the one appointment itself is enough. But if next steps are identified, these may include:

  • Telephone follow-up
  • Referral to Money Adviser
  • Referral to International Adviser
  • Support as you read self-help books (Bibliotherapy)
  • Support as you work with online Cognitive Behavioural Therapy - Silvercloud
  • Coaching
  • Referral to Academic School/Faculty
  • Referral to other Support unit e.g. CAPOD/Careers
  • Referral to presentation/workshops/support group/peer support
  • Referral to Counsellor
  • Referral to Disability Adviser
  • Referral to Mental Health Co-ordinator
  • Referral to external agencies e.g. NHS, solicitor, private or voluntary agencies

Phone 01334 462020 or email

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Life and Wellbeing Advisers have years of experience of working with students in a variety of settings. Most have worked at the University for many years and know the local context well. They are not mental health professionals or counsellors but have training in many areas of counselling skills, positive psychology, coaching, sexual assault reporting, money advising and disability legislation, amongst others.


Our Counselling team work collaboratively to help you find perspectives and strategies that build emotional resilience.

Our Counsellors come from a range of professional backgrounds and also have Postgraduate Counselling qualifications,with prior experience in Counselling. Most are BACP registered, HCPC accredited or accredited Cognitive Behavioural Psychotherapists (BABCP).

If you want counselling, please make an appointment with one of our Life and Wellbeing Advisers, who are best placed to help you find the most suitable solution.

This semester, the Counselling team is trialling a limited number of therapeutic conversations. These are available for those who have had counselling or therapy in the last year and have been advised to continue counselling by a professional . The conversation will take up to 40 minutes. At the end of the conversation, next steps will be agreed. Sometimes this conversation is enough in itself, although the range of other options may include:

  • Telephone follow-up
  • self-help books (Bibliotherapy)
  • online support (Silvercloud)
  • referral to presentations/workshops
  • referral for coaching
  • short-term counselling
  • referral to the Mental Health Co-ordinator
  • If you would like to arrange a therapeutic conversation please phone: 01334 462020 or e-mail:
  • Alternatively you can book online
  • referral to external agencies for long-term counselling

Mental Health

Our Mental Health Co-ordinator offers students with mental health worries a range of assistance but does not replace any service that is offered by NHS.

If you have a history or current diagnosis of a mental health issue and have been advised to seek support with a mental health problem, please phone: 01334 462020 or email

Alternatively you can book online or contact the Life and Wellbeing team as above.


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Wellbeing Workshops

If you want to find ways to help improve mental health for yourself and the wider student body.

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A-Z of Wellbeing

A range of resources to help with common challenges.



Advice and Support Centre
79 North Street
St Andrews
KY16 9AL
Scotland, United Kingdom

Tel: 01334 462020
Fax:01334 461716


Student services

Eden Court
The Scores
St Andrews
KY16 9AS
Scotland, United Kingdom

Tel: 01334 462720
Fax:01334 464007

Encountered any difficulties?

If you have encountered any difficulties and wish to speak informally to someone other than your Student Services adviser, please contact Ruth Unsworth ( or Lara Meischke (, Deputy Directors of Student Services, in the first instance.

Please also be aware that the University has Complaints Handling Procedure for formally addressing concerns.

Eden Court location map

  • Book an Appointment online