Wellbeing Adviser & Coach
Jo joined Student Services in January 2014 as a Wellbeing Adviser and in August 2018 took on the role of Assistant Director (Service Access) within the Wellbeing, Counselling & Mental Health Team.
The role involves managing the Wellbeing Advisers and working across the whole team to ensure that students have equity of access to the most appropriate level of support when they need it, in line with our Matching Care model. Jo believes it is crucial that every encounter students have with Students Services is a positive one, and that they feel supported to discuss their situation and options in a safe and empowering environment.
As well as over 5 years’ experience working in Student Services, Jo’s previous role as a Student Adviser in a further education college provided her great insight into the issues that face students and has contributed to her valuable experience of working in an educational setting. Jo also worked for Women’s Aid for a number of years as a Project Worker, supporting women and children who had experienced domestic violence. These jobs have afforded her a wealth of experience working in supporting roles, with people from a variety of backgrounds with wide ranging issues.
Jo has a degree in Social Psychology, and most recently gained Post Graduate Diploma in Applied Positive Psychology & Coaching Psychology from the University of East London. She is a member of the Association for Coaching and her particular areas of interest include – resilience and wellbeing, and using coaching to work with students who are motivated to work towards their goals by using a range of positive psychology interventions and resources.
In 2016, Jo also became the Warden of University Hall where she manages a team of Assistant Wardens and together they support the Hall community and welfare of the residents.