Document search

1 result found for !nullquery

  2. Policy on dealing with abusive, persistent or vexatious complaints and complainants

    https://www.st-andrews.ac.uk/policy/university-governance-complaints/vexatious-complaints-policy.pdf

    To ensure that access to the Complaints Handling Procedure is reasonably available, and that the University’s ability to provide services is not unduly degraded, through unacceptable behaviour and/or vexatious use.…

    File location:
    University governance > Complaints
    Published date:
    8 September 2021
    Document type:
    Policy
    Scope (applies to):
    Staff and students