Nightline is a listening and information service operated by students for students of the University of St Andrews. Two volunteers of different gender identities are available by phone and by email from 8pm to 7am, and IM until midnight, every night that all halls of residence are open. Our volunteers provide a confidential, anonymous, non-judgmental, non-directive ear for students who just need to talk.
Callers and emailers can get in touch to discuss anything and everything that may be on their mind. Subjects students may bring up include but are certainly not limited to academic stress, depression, loneliness, self-harm, discrimination, eating disorders, sexual abuse, worries about a friend, bereavement, relationships, sexuality, housing concerns, pregnancy, difficulties with flatmates, alcohol and drugs, family problems, suicide, disability, rape, bullying, debt, just needing to unload a hectic day… No subject is too big or too small; if it’s on your mind, then Nightline will be there to listen.
One of the unique aspects of Nightline is our volunteers will never direct you in what to do or offer advice, but they will actively listen and be there to help you talk through things on your own terms and in your own time.
Nightline volunteers always act in accordance with our five principles
- Confidentiality – All contacts to Nightline are dealt with in complete confidence; we will not divulge information about calls or emails to anyone outside the organisation.
- Anonymity – Nightline will never ask you for any identifying information, furthermore any information you do give us will never be acted upon. Similarly, our listening volunteers also remain anonymous, not only to callers and emailers but to the wider student community.
- Non-judgmental – Nightline is there to listen, not to criticise or make judgments about any of our callers and emailers. We accept and respect the views of anyone who reaches out to us and will maintain a safe and judgment free environment to talk about whatever you may like.
- Non-directive – Nightline is not an advice service, we will not direct you to or advocate any particular course of action. We hope that through the service you may have a chance to explore and vocalize your thoughts.
- Empathetic– We understand some topics may be difficult to share and Nightline will always will always remain supportive and sensitive to the student.