Click on the banner below to chat with our listening volunteers via Instant Messaging! To learn more about the IM service, check out our FAQ!
When you have finished talking to our volunteers, please exit the chat room by clicking the red 'X' in the window before you close your browser. Thanks!
Unavailable? If online chat is currently unavailable, it may mean our service is currently being used. You're welcome to try us back on our messaging service later in the evening before midnight, or you can try our phone on 01334 46 22 66; or our email at firstname.lastname@example.org. Our phone and email services remain open until 7am. If you are looking for immediate support you can also try contacting the Samaritans, who offer a 24hr listening service at 116 123; or, if you're having a student welfare emergency and would like to speak to someone face-to-face, you can try the University Out of Hours service on 01334 47 61 61.
Nightline is a student-run confidential, anonymous listening and information service at the University of St Andrews. Our dedicated volunteers have been providing this service for over forty years. Our aim is to provide a safe space for students to speak about whatever might be on their mind in a non-directive, judgment-free environment.
St Andrews Nightline is affiliated with Nightline Association, and our service has consistently shown to be of high standards.
Nightline have two anonymous listening volunteers of different gender identities on shift every night that halls of residence are open. Our listening volunteers undertake over forty hours of training and participate in continuous training to ensure that they can provide the best service possible. If you wish to speak with a listening volunteer of a particular gender, you can at anytime request that you be passed on to the respective volunteer on shift.
All of our training practices are in accordance with Nightline Association’s Good Practice Guidelines.
Nightline will always treat the information students choose to share with utmost confidentiality. Details of contacts will not be passed on to the University, and students can be assured that we will uphold our confidentiality policy. If you contact us using Skype, you Skype username will be recorded in our Skype call log which is only visible to the Director and is cleared regularly.
Additionally, there are certain cases under which we are legally obligated to disclose information, namely direct threats of harm to others or information regarding threats of terrorism, however those are exceptions to our rule of complete confidentiality. Learn more here.