Customer Service Excellence
We are committed to working on the continual improvement of our services.
The Library's mission statement notes:
The University of St Andrews Library aims to provide a library service which matches the status of the University as one of the UK’s top universities, with an international reputation for excellence.
The full statement can be read online.
As part of this ongoing process, we are have sought and achieved Customer Service Excellence accreditation in August 2017. We undergo and Annual Assessment and are delighted to have past thi review in May 2018.
Follow the links below to find out more.