Accessibility statement for the Libcal system

This statement applies to content published on the https://st-andrews.libcal.com domain, run by the University of St Andrews. It does not apply to content on any other university domain or subdomain.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

You can also explore some of our recommendations for tools that can make your online experience better.

How accessible this website is

Libcal should be accessible. There are some areas of content that are not fully-compliant. 

Some areas of inaccessibility include:

  • The same link text used for different destinations
  • Links without meaningful text
  • Missing button in form

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We will get back to you as soon as possible.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact IT Service Desk:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We have induction loops in main lecture venues, and we have portable loops that may be set up if requested in advance. We also have a Roger pen to assist visitors who use hearing aids.

We can provide a text relay service for people who are deaf, hearing impaired or have a speech impediment who are contacting us by phone.

British Sign Language (BSL) users can contact us via the online BSL Video Relay Interpreting service from Contact Scotland BSL. We will also endeavour to arrange a BSL interpreter for visiting individuals that need that support, but this should be requested in advance as availability is limited.

Find out how to contact the University. 

Technical information about this website’s accessibility

The University of St Andrews is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard due to the non-compliances and exemptions listed below.

Non-accessible content

Link text used for multiple different destinations

The same link text is used for links going to different destinations. Users might not know the difference if they are not somehow explained (Success criterion Link Purpose (In Context)).

The software supplier, Springshare LLC, have been contacted to fix this issue.

Links without meaningful text

Some link text doesn’t make sense when read on its own (for example, ‘click here’), and there are instances where text is difficult to read (Success criterion 2.4.4 Link Purpose - In Context).

We will correct link text over time as we review each page. When we publish new content, we’ll make sure link text meets accessibility standards and follows plain English guidelines.

The software supplier, Springshare LLC, have been contacted to fix this issue.

Missing button in form

The site contains a form but there is no submit button. The form should be provided with a submit button to maximize predictability. (Success criterion 3.2.2 On Input)

The software supplier, Springshare LLC, have been contacted to fix this issue.

 

Content that’s not within the scope of the accessibility regulations

Maps

Online maps are included in a number of web pages. Where there is a map with one single point of interest, the information being displayed is provided in an alternative format on the same web page. Where there is more than one point of interest on the map, we are working towards an accessible solution.

What we’re doing to improve accessibility

We recognise that some content on Libcal is not fully accessible, but the University is committed to improving this through:

  • Passing on any structual issues to the software supplier, Springshare LLC.

Preparation of this accessibility statement

This statement was prepared on Friday 18 September 2020. It was last reviewed on Friday 18 September 2020.

Libcal is tested on a regular basis, using accessibility tool provided by Siteimprove. This tool tests a sample of web pages and provides a report on accessibility issues. 

Issues are prioritised according to the severity of the impact it may cause, the number of people that may be impacted and the time involved in resolving the issue.