Accessibility statement for the Calm system

This statement applies to content published on the https://www.st-andrews.ac.uk/CalmView/ website, run by the University of St Andrews. It does not apply to content on any other university domain or subdomain.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

You can also explore some of our recommendations for tools that can make your online experience better.

How accessible this website is

Calm should be accessible. There are some areas of content that are not fully-compliant within individual pages. 

Some areas of inaccessibility include:

  • HTML is used to format content

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We will get back to you as soon as possible.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact IT Service Desk:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We have induction loops in main lecture venues, and we have portable loops that may be set up if requested in advance. We also have a Roger pen to assist visitors who use hearing aids.

We can provide a text relay service for people who are Deaf, deaf, hearing impaired or have a speech impediment who are contacting us by phone.

British Sign Language (BSL) users can contact us via the online BSL Video Relay Interpreting service from Contact Scotland BSL. We will also endeavour to arrange a BSL interpreter for visiting individuals that need that support, but this should be requested in advance as availability is limited.

Find out how to contact the University

Technical information about this website’s accessibility

The University of St Andrews is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard due to the non-compliances and exemptions listed below.

Non-accessible content

HTML is used to format content

Presentational attributes such as 'border', 'align', or 'bgcolor' are used. CSS should be used for styling instead. (Success criterion 1.3.1 Info and Relationships).

We will endeavour to move as many attributes out of CSS as possible.

What we’re doing to improve accessibility

We recognise that some content on Calmview is not fully accessible, but the University is committed to improving this through:

  • A programme of work to ensure full compliance.

Preparation of this accessibility statement

This statement was prepared on Friday 18 September 2020. It was last reviewed on Friday 18 September 2020.

Calmview is tested on a regular basis, using accessibility tool provided by Siteimprove. This tool tests a sample of web pages and provides a report on accessibility issues. 

Issues are prioritised according to the severity of the impact it may cause, the number of people that may be impacted and the time involved in resolving the issue.