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Securing your device

The physical security of computer equipment is of critical importance as without good physical security in place criminals can steal your data or device. They may also cause physical damage or install malware to later steal data or your identity.

In the last 12 months the University has had three laptops stolen all of which have not been recovered. Luckly none of these had data stored upon them which had not been backed up. Always make sure you backup your data.

It is recommended that  portable computing equipment such as laptops or tablets should be kept out of sight when left unattended or not in use such as when in a car or hotel room.

When travelling such equipment should be kept with you at all times in hand baggage. If a laptop or data projector is being left unattended it is always recommended that a security cable is used to secure the device.

Where possible a password or passcode should be enabled on any device to prevent unauthorised access.  Portable media such as USB drives or hard disks should also be kept secure both physically and electronically. Where possible passwords should be set and any stored sensitive data encrypted. 

All computers supplied by IT Services are asset tagged and registered with the National Property Register. This greatly increases the chance of a device being returned to us should it be recovered by the Police.

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Contact the IT Service Desk

Log a call using IT Self-Service

itservicedesk@st-andrews.ac.uk
(01334 46) 3333
 Message us on Skype for Business
(Mon - Fri, 09:00 - 17:00)

Level 2
University Library
North Street
St Andrews
Fife KY16 9TR

Opening Hours
Mon - Fri
: 08:30-18:00
(front desk support
from 09:00)

Sat: 10:00-17:00
Sun: 11:00-18:00

The IT Service Desk is closed
for staff training on Fridays
between 09:30 and 10:30