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Setup Instructions for Cabled Connection

Most computers are already setup correctly for use on the cabled service when supplied from the manufacturer, however, you should verify your settings, especially if your computer has been connected to other networks.

Please refer to the instructions below that have been compiled for the various operating systems

ResNet Instructions Windows XP (PDF, 277 KB)

ResNet Instructions Windows Vista (PDF, 407 KB)

ResNet Instructions Mac OS X (PDF, 354 KB)

Troubleshooting instructions

If you are having problems getting connected please consult the following information or go to the section entitled 'How to get help'

Why am I not connected (PDF, 115 KB)

Quick answers

See if your question is answered in our quick answers.

Contact the IT Service Desk

Log a call using IT Self-Service

itservicedesk@st-andrews.ac.uk
(01334 46) 3333

Level 2
University Library
North Street
St Andrews
Fife KY16 9TR

Opening Hours
Mon - Fri
: 08:30-18:00
(front desk support
from 09:00)

Sat: 10:00-17:00
Sun: 11:00-18:00

The IT Service Desk is closed
for staff training on Fridays
between 09:30 and 10:30