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Connecting to the cable services

To connect to cable connection in your study bedroom you will first need to obtain the correct type of ethernet cable, these are Ethernet cables (or CAT5) which differ from modem cables supplied for slower telephone connections. 


Once you have this cable you can then follow instructions below;

  1. Connect your cable to the socket and start your computer

  2. Ensure your computer setup is obtain network addresses automatically (default)

  3. Launch a preferred internet Browser (such as Mozilla Firefox)

  4. Your browser should then re-direct you to the registration pages.  If this does not happen automatically (some sites such as Google do not allow re-direction away from their web pages), type in a URL, e.g. or www.

  5. Use your University username & password to login as directed

  6. Proceed carefully through the on-screen instructions

  7. Restart computer when requested

Once your computer has restarted you will be able to access a range of network services including email and the web.

If you have problems getting connected please go to 'How to get help'


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Contact the IT Service Desk

Log a call using IT Self-Service
(01334 46) 3333
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(Mon - Fri, 09:00 - 17:00)

Level 2
University Library
North Street
St Andrews
Fife KY16 9TR

Opening Hours
Mon - Fri
: 08:30-18:00
(front desk support
from 09:00)

Sat: 10:00-17:00
Sun: 11:00-18:00

The IT Service Desk is closed
for staff training on Fridays
between 09:30 and 10:30