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Residence Network


These pages are designed to give you information about the Residence Computer Network supplied throughout the Residences, as well as instructions on how to get your personal computer connected.

The University's wireless network now extends to most study bedrooms in undergraduate halls of residences as well as our principal postgraduate accommodation. Users should follow the instructions for connection to Eduroam, users who are on campus can get started by connecting to the open wireless network uos-connect and then opening their web browser to be re-directed to the setup landing pages. (please note: you will require your St Andrews username and password in order to get connected to this service.) 

Users wishing to use our cabled services will also find a RJ45 socket in their study bedrooms, adjacent to their telephone socket and a small stock of cables will be made available at your residence for users wishing to connect via cable to our network services.

Online games

IT Services has relaxed its position on online gaming over the residential network and we have implemented firewall changes that allow some popular games to be played over the residential network.  We can only enable this for games that will not compromise the stability, security or capacity of the network for academic, educational and research purposes.

IT Services staff are not experts in gaming and we do not have access to console hardware, games, or gaming services.  We are unable to test any problems that are reported to us by users of the service, which means that the support we can provide is very limited.

Please note: IT Services reserves the right to remove any gaming device from the network if it is determined to be causing problems for other users, either locally or campus-wide.

Quick answers

See if your question is answered in our quick answers.

Contact the IT Service Desk

Log a call using IT Self-Service
(01334 46) 3333
 Message us on Skype for Business
(Mon - Fri, 09:00 - 17:00)

Level 2
University Library
North Street
St Andrews
Fife KY16 9TR

Opening Hours
Mon - Fri
: 08:30-18:00
(front desk support
from 09:00)

Sat: 10:00-17:00
Sun: 11:00-18:00

The IT Service Desk is closed
for staff training on Fridays
between 09:30 and 10:30