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Starting work at the University

Your University computer

Your school or unit will arrange for your computer to be prepared prior to your arrival.  The procedures vary depending whether the computer is new or inherited, but in either case your computer will be configured for connection to the University data network and your email client and other relevant software will be set up for your use.

Your own computer

If you have to connect your own computer to the University's systems, the procedure remains the same as stated previously; IT Services must be informed, and your computer must be configured correctly prior to any attempt at connection.  For occasional use on the University network, wireless connection is recommended.

Quick answers

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Contact the IT Service Desk

Log a call using IT Self-Service
(01334 46) 3333
 Message us on Skype for Business
(Mon - Fri, 09:00 - 17:00)

Level 2
University Library
North Street
St Andrews
Fife KY16 9TR

Opening Hours
Mon - Fri
: 08:30-18:00
(front desk support
from 09:00)

Sat: 10:00-17:00
Sun: 11:00-18:00

The IT Service Desk is closed
for staff training on Fridays
between 09:30 and 10:30