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Opening your student account

Create a password and open your computer account

The password creation page is housed on a secure computer. To reach it you must accept the University's security certificate. You will see several "security alert boxes" and in order to go further you will have to click "Yes" or "OK" as the case may be.

The password creation page contains four boxes. Please complete them as follows:

  1. User Name: this is given in your acceptance letter, and it consists of your initials usually followed by a number
  2. Student ID number: this is a nine digit number and is given in your acceptance letter
  3. Password again: re-type your password in the fourth box

Proceed now to the password creation page to open your computer account

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Contact the IT Service Desk

Log a call using IT Self-Service
(01334 46) 3333
 Message us on Skype for Business
(Mon - Fri, 09:00 - 17:00)

Level 2
University Library
North Street
St Andrews
Fife KY16 9TR

Opening Hours
Mon - Fri
: 08:30-18:00
(front desk support
from 09:00)

Sat: 10:00-17:00
Sun: 11:00-18:00

The IT Service Desk is closed
for staff training on Fridays
between 09:30 and 10:30