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Computer passwords

Your main University computer password is used for a number of different purposes, including the following:

  • Getting access to your electronic mail
  • Logging on to the PCs in the computer classrooms
  • Getting access to restricted web pages and shared file space
  • Transferring files to the web server
  • Logging on with SSH to the IT Services Unix servers (if you are authorised to do so)
  • Signing in to centrally provided applications such as SITS or the Outlook Web App

Your main University computer password should not be confused with other passwords that you may use, for example when starting up your PC.

Password Self Service

Registering for Password Self Service will allow you to access your account if you ever forget your password. To register, you will need to provide your mobile phone number, and answer a few simple security questions. 

Forgotten Passwords

N.B You must register for this service before you can reset your password (see above)

If you have forgotten your password and have previously registered with Password Self Service, you can reset it by answering your security questions. 

Change your current password

Quick answers

See if your question is answered in our quick answers.

Contact the IT Service Desk

Log a call using IT Self-Service
(01334 46) 3333
 Message us on Skype for Business
(Mon - Fri, 09:00 - 17:00)

Level 2
University Library
North Street
St Andrews
Fife KY16 9TR

Opening Hours
Mon - Fri
: 08:30-18:00
(front desk support
from 09:00)

Sat: 10:00-17:00
Sun: 11:00-18:00

The IT Service Desk is closed
for staff training on Fridays
between 09:30 and 10:30