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Leaving the University

When you cease to be a member of staff at the University your computer account, including your mailbox and e-mail address, will close on your last working day at 10pm.  Therefore you must make arrangements to transfer your emails, contacts and data files either onto disks or to another computer account elsewhere before your account closes. You should also inform any contacts you have that your St Andrews account will close.

If you need to keep your account open because you will continue to collaborate with members of the University, you must ask an existing member of staff to "sponsor" you as an external user.  As a student or external user you will be able to retain the same username (and e-mail address) as you had as a member of the University.

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Contact the IT Service Desk

Log a call using IT Self-Service
(01334 46) 3333
 Message us on Skype for Business
(Mon - Fri, 09:00 - 17:00)

Level 2
University Library
North Street
St Andrews
Fife KY16 9TR

Opening Hours
Mon - Fri
: 08:30-18:00
(front desk support
from 09:00)

Sat: 10:00-17:00
Sun: 11:00-18:00

The IT Service Desk is closed
for staff training on Fridays
between 09:30 and 10:30