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Change your password

When you change your password, you will need to sign into University systems again. If you use eduroam on your mobile, you'll need to reinstall the eduroam profile.

Services that use your password

  • Access to shared file space (shared drives)
  • Apple iPhone/iPad (eduroam profile must be removed then reinstalled)
  • Aptos
  • Eduroam
  • eVision
  • MMS
  • Moodle
  • SITS
  • UniPrint
    • Mac - delete the uniprint entry in the Keychain
    • PC - manually edit the UniPrint entry in Control Panel > Credential Manager
  • VPN
Some symbols may not be accepted by certain systems. If your password isn't accepted and you're using these systems, try removing them and another symbol instead.
Name of service Symbols to avoid
eVision : |
Oracle forms @
eduroam @
Cisco VPN £
Shared drives \ / [ ]
Uniface '

 

When will the change take effect?

  • Immediately on classroom PCs and services which use single sign-on
  • 30 minute delay for Unix systems

1. Enter your username (do not include @st-andrews.ac.uk) and your current password

2. Set a new password

Your password:

  • MUST have a minimum of 8 characters
  • MUST include at least one number (0 - 9)
  • MUST include at least one non-alphanumeric character (one that is not a letter or a number)
  • Should include a mixture of upper and lower case letters.

If you need help choosing a password see our notes on strong passwords.

3. Submit form

Quick answers

See if your question is answered in our quick answers.

Contact the IT Service Desk

Log a call using IT Self-Service

itservicedesk@st-andrews.ac.uk
(01334 46) 3333
 Message us on Skype for Business
(Mon - Fri, 09:00 - 17:00)

Level 2
University Library
North Street
St Andrews
Fife KY16 9TR

Opening Hours
Mon - Fri
: 08:30-18:00
(front desk support
from 09:00)

Sat: 10:00-17:00
Sun: 11:00-18:00

The IT Service Desk is closed
for staff training on Fridays
between 09:30 and 10:30