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Media Services

Media Services staff are based in the Bute Building,  on Queens Terrace, Room A15.  Our core hours are 9am to 5pm Monday to Friday.

Use of audio/visual equipment in Theatres, Seminar and Tutorial Rooms

Media Services is responsible for the provision and maintenance of audio-visual (AV) equipment in all the centrally bookable lecture theatres and seminar rooms throughout the University.   These spaces have their audio/visual equipment refurbished on a routine basis to keep abreast of new technologies and teaching practices. 

We can assist staff with the use of equipment in the teaching rooms, either by phone or email, or by meeting a member of staff in the room to provide more detailed instructions. See our webpage with written instructions for a variety of lecture theatres,  classrooms, seminar rooms and tutorial rooms across the University.

Conferences and events - A/V support for University events

We provide AV support to conferences that take place within the University. This ranges from a simple instruction on the use of equipment at the start of a conference, to full-time technical support for an event or conference.  We can provide both audio and video recording and editing services, as well as live event streaming via the internet. 

A/V support for external  or sponsored conferences and events

In addition to servicing events and conferences for the University, we also act as hosts for external groups who use the facilities.  For external events some charges apply where additional equipment needs to be added to a room for an event or conference, or for dedicated technical support and for live event streaming services. See our list of equipment and services charges.

Our aim is to make everyone feel welcomed in the spaces they use, and for all the audio/visual equipment to be correctly functioning, providing a high quality experience for all users of the facilities.  

Quick answers

See if your question is answered in our quick answers.

Contact the IT Service Desk

Log a call using IT Self-Service
(01334 46) 3333
 Message us on Skype for Business
(Mon - Fri, 09:00 - 17:00)

Level 2
University Library
North Street
St Andrews
Fife KY16 9TR

Opening Hours
Mon - Fri
: 08:30-18:00
(front desk support
from 09:00)

Sat: 10:00-17:00
Sun: 11:00-18:00

The IT Service Desk is closed
for staff training on Fridays
between 09:30 and 10:30