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IT Service status

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Microsoft Edge browser issue

There is bug in the Edge browser (which is the default browser on our classroom pcs) that is currently preventing users from saving files directly from links within Edge to their home directory. Workarounds are to use an alternative browser such as Chrome of Firefox, or open the file first and then save it to your preferred location rather than a direct download. Microsoft are looking to apply a fix in their next release. The IT Service Status page will be updated accordingly.

Last updated: Friday 7th September 2018 by itservicedesk

Phishing Emails warning; Please DO NOT RESPOND

Phishing is a type of deception designed to obtain personal information such as passwords, credit card or bank account details. If you receive an email message asking for your St Andrews user account password PLEASE DO NOT RESPOND, even if it appears to come from a trusted source such as the IT Service Desk here at St Andrews. IT Services will NEVER ask you for your password, and neither should any other legitimate source.

Last updated: Monday 11th December 2017 by itservicedesk

Report a problem

Please report service problems to

Last updated: Saturday 12th January 2019 @ 00:37, by itservicedesk

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Service Status Scheduled maintenance Notes


Status Description
Full Service Full Service
Partial Service Partial Service
No Service No Service
Partial service due to scheduled maintenance Partial service due to scheduled maintenance
No service due to scheduled maintenance No service due to scheduled maintenance