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IT Service status

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Phishing Emails warning; Please DO NOT RESPOND

Phishing is a type of deception designed to obtain personal information such as passwords, credit card or bank account details. If you receive an email message asking for your St Andrews user account password PLEASE DO NOT RESPOND, even if it appears to come from a trusted source such as the IT Service Desk here at St Andrews. IT Services will NEVER ask you for your password, and neither should any other legitimate source.

Last updated: Monday 11th December 2017 by itservicedesk

Report a problem

Please report service problems to itservicedesk@st-andrews.ac.uk

Last updated: Monday 2nd December 2019 @ 10:50, by itservicedesk

Filter by: All | Staff | Students

ServiceStatusScheduled maintenanceNotes
AptosFull Service-Aptos Anywhere is not yet compatible with the newly released Mac OS Catalina. We are currently working with the suppliery on making this OS compatible.
SID LiveFull Service-Normal service
ResNetFull Service-Normal service
WirelessFull Service-Normal service
NetworkFull Service-Normal service
KineticsFull Service-Normal service
SITSFull Service-Normal service
eVisionFull Service-Normal service
Central File StoreFull Service-normal service
MySaintFull Service-Normal service
PC ClassroomsFull Service-Students and staff now have the ability to lock computer classroom PCs - using CTRL-ALT-DEL, then ENTER. PCs will continue to auto log off after 30 minute periods of inactivity (and will also log off after being locked for 30 minutes).
MoodleFull Service-Normal service
Self-Service (HR)Full Service-Normal service
VPNFull Service-Normal service
Email (SaintMail)Full Service-Normal service
Photographic ArchiveFull Service-Normal service
Data WarehouseFull Service-Normal service
PrintingFull Service-Normal service
UniDeskFull Service-Normal service
MMSFull Service-Normal service
ID CardsFull Service-Normal service
Shared Drive SpaceFull Service-Normal service
Messaging ServiceFull Service-Normal service
TerminalFour Site ManagerFull Service-Normal service
Telephone SystemFull Service-Normal service
University WebsiteFull Service-Normal service
Business Intelligence DashboardsFull Service-Normal service
Email (Office365 and Outlook)Partial ServiceMicrosoft are investigating an issue with searches not working properly on non-personal email accounts.-
Skype for BusinessFull Service-Normal service
CareerConnectFull Service-Normal service
Online Payment ServicesFull Service-Normal service
E-JournalsFull Service-Normal service
PDMS (Professional Development)Full Service-Normal service
Web Room Booking SystemFull Service-Normal service
Online Surveys (formerly Bristol Online Survey)Full Service-Normal service
St Andrews Research RepositoryFull Service-Normal service
WordpressFull Service-Normal service
Apps AnywhereFull Service-Apps Anywhere applications are not yet compatible with the newly released Mac OS Catalina. We are currently working on making this OS compatible.
Self-Service (IT)Full Service-Normal Service
Single Sign OnFull Service-Normal service
Office 365 AppsFull Service-Normal service
Student Records Web AppFull Service-Normal service
PUREFull Service-Normal service
CALM Manuscript ArchiveFull Service-Normal service
Module Evaluation ServiceFull Service-Normal Service
ResourceLinkFull Service-Normal service
SierraFull Service-Normal Service
FTP Server(www-users.st-andrews.ac.uk)Full Service-Normal service
Library SearchFull Service-Normal service
TurnitinFull Service-Normal service
Image DatabaseFull Service-Normal service
JiraFull Service-Normal service
Software CentreFull Service-normal service

Key

Status Description
Full Service Full Service
Partial Service Partial Service
No Service No Service
Partial service due to scheduled maintenance Partial service due to scheduled maintenance
No service due to scheduled maintenance No service due to scheduled maintenance