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About us

We offer comprehensive computer, telephone and media services to all students and staff at the University of St Andrews.

We also manage reports of hardware faults and requests for advice on the use of computing service systems via our IT service desk team.

Our vision

We aim to provide a contemporary and integrated technological environment, which sustains and strengthens the University's ability to deliver its strategic objectives, facilitating collaboration, world-class teaching and research, and efficient business processes. We want to deliver an environment which will support students, researchers and academics by providing an empowering platform and functionality for knowledge creation and exchange.

Who we are

Our Unit is headed up by the Chief Information Officer (CIO) and has approximately 90 staff.

Our areas of focus are:

  • Service Delivery, responsible for the University's IT service desk, desktop support and development, telephony services, AV support, access control and business relationship management.
  • Applications, Infrastructure and Software Development, which manages, supports and develops the hardware and software infrastructure, including the University network. It also provides in-house application development and integration services in support of transformational projects across the University.
  • CIO's office, which includes the Business Transformation Portfolio Office, IT Security and ICT Resources.

Our Senior Management team is comprised of:

  • Steve Watt, CIO
  • Kevin Donachie, Associate CIO - Service Delivery
  • Dean Drew, Associate CIO - Applications, Infrastructure and Software Development
  • Pauline Brown, Service Operations Manager
  • Alex Ingles, ICT Resources Officer


All University StaffIT Services Staff


IT Services

Butts Wynd Building
Butts Wynd
St Andrews
KY16 9AL
Scotland, United Kingdom

Tel: +44 (1334) 463333