Last updated: 13 August 11.10am
University advice and support
Six key actions for a Covid-safe university:
- Continue to work at home if you can and always stay at home if you or your household show any symptoms of Covid-19
- Wash your hands with soap and water often and do this for at least 20 seconds. Use hand sanitiser gel if soap and water are not available
- Wear a cloth face covering when moving in communal areas within University buildings, unless you cannot safely wear a face covering
- Follow the Scottish Government guidance around social distancing
- Use provided cleaning materials to wipe down a desk, workstation or study area before you start to use it
- Minimise all non-essential face-to-face meetings, and always consider remote options first
It is vital that you comply with government instructions to slow the spread of the disease. You should:
- stay at home as much as possible
- only go outside for limited purposes
- stay 2 metres (6 feet) away from other people
- wash your hands regularly and as soon as you get home
- wear a face covering on public transport and enclosed public spaces
- self-isolate if you have symptoms and book a test
In general, you should try to minimise the time you spend in shared kitchens and bathrooms and always aim to practise social distancing with other residents.
For students in our residences, catering will be provided centrally for you to eat in your room. Please be aware that if you leave your flat or residence for a non-essential purpose or do not observe social distancing rules, you are liable to challenge by the Police.
If you need advice or assistance, please contact the Advice and Support Centre on email@example.com.
If you live alone in self-contained accommodation and you have symptoms of coronavirus illness (Covid-19), however mild, stay at home for 10 days from when your symptoms started
If you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill
- Phone your GP or 111 if your symptoms are severe
If your partner, flatmate or a family member is self-isolating, you should follow the guidelines provided and ensure, as far as is possible, that you have no contact with them during the isolation period. Where possible, designate one bathroom for residents who need to self-isolate, with other residents using a different bathroom. If it’s not possible to designate one bathroom, make sure it is cleaned after each use ready for the next person. Draw up rotas for showering/bathing, with the resident(s) self-isolating using the facilities last.
During self-isolation, you should avoid, as far as is possible, any contact with other people. You should not leave your house, flat or room.
The NHS has published a comprehensive guide to self-isolation.
Yes, you need to let us know of your current location. However, during the Covid-19 outbreak, please do not use the Change of Location task to notify us of your current address. Instead, you must use the Personal Details task in MySaint (in the 'My details and development' section), and edit your contact details. Please make sure you updated your 'contact address' there.
Please ask them to read the information on these pages so they are familiar with the steps the University is taking to limit the risk of coronavirus infection in St Andrews.
Please keep in close and regular touch with them to let them know you are okay. This will be a considerable help to our Student Services team who otherwise will receive phone calls and emails from worried parents and families.
Stay in close touch with them if you can. Encourage them to familiarise themselves with the information and advice available on these pages and to check their University email accounts regularly for any updates.
Encourage them to wash their hands regularly! It’s the best defence against infection with coronavirus.
We have been writing direct to all students for several weeks with updates and advice, and will continue to do that to ensure they have the information and support they need.
If you have concerns about a particular student you can speak to our Student Services team by phoning 01334 462020 but please do try to make contact yourself with the student first.
Postgraduate research students
All supervisory meetings must take place remotely. Supervisors and students should agree a plan for online supervision for the duration of this period.
Yes, as far as possible. Please speak to your supervisory team about how this situation is affecting you, and how it might go on to affect your studies. You should consider whether you can reorganise or reimagine parts of your project to mitigate some of the disruption.
Some postgraduate research students may be able to continue working on their project with relatively little disruption. Others will experience considerable disruption due to a period of sickness, disruption to fieldwork and restricted access to labs, archives and libraries, including our own library and collections. Students are strongly advised to keep a log of any lost time due, for example, to lack of access to necessary resources, caring responsibilities, or periods of illness.
If you are encountering difficulties, please contact your supervisor and your Director of Postgraduate Research (DoPGR) as soon as possible. The University is looking at ways of providing extra time for students whose progress is severely impacted by Covid-19 and the current shut down. The Research Councils (UKRI) and the Scottish Funding Council (SFC) are in the process of reviewing what kind of extensions and financial support can be made available and we will update this page once more information is available.
If you find that you are unable to make any progress on your research, and need to disengage from your studies entirely, please speak to your supervisors about whether a Leave of Absence is appropriate.
Postgraduate research students should also consult the information found on the Research and coronavirus page.
If students funded by a research council or the University are able to continue progressing with their research, even at slower than usual pace, they will continue to receive their stipend payments. The University is working closely with the Research Councils (UKRI) and the Scottish Funding Council (SFC) on the funding situation and will provide more information as it becomes available.
Self-funding students may also be able to receive financial support from the Student Discretionary Fund. Support is offered on an individual basis and in the first instance, students are considered for support for approximately 3 months, but additional support can be provided. In order to access the Discretionary Fund you will need to complete an online application and provide supporting documentation. Please get in touch with the Money Advice Team with any questions.
Annual Progress Reviews will now all be conducted online. Where the normal format for reviews in your School involves a face-to-face element, such as presentations, they will be adjusted appropriately by the School.
Expectations for student progress will be adjusted in light of the disruption caused by Covid-19. Schools should provide guidance to research students about any changes to the requirements for the annual progress review.
For the duration of the Covid-19 crisis, viva examinations are to be conducted online. Internal examiner, candidate and external examiner will be connected from different places. All other University policies, in particular those on good academic practice and the conduct of viva examinations, remain unaffected.
In some cases, it may be more appropriate for a viva to be postponed. If you have any questions about whether your viva should go ahead, please speak to your internal examiner in the first instance. If necessary, they can speak to the PGR Pro Dean about the possibility of postponing the viva.
The University is delivering all of its teaching and learning in an online format. Postgraduate research (PGR) students who are delivering teaching in this format will continue to be paid for preparation, delivery and marking.
If PGR students who teach do not have the requisite technical equipment to deliver teaching online, they should contact their Directors of Teaching (DoT) to arrange to borrow equipment where possible.
During the Covid-19 outbreak, research students (excluding MSc(Res) and MSt(Res) students) will be able to submit their thesis electronically through Moodle. The temporary arrangement applies both to submission of copies for examination (pre-viva, equivalent to soft-bound copies) and to submission of final copies for graduation (equivalent to hard-bound copy and CD). You can find further guidance on the process in the ‘Thesis submission during Covid-19 outbreak’ section, in the Research thesis submission webpage.
All postgraduate (PGR) theses whose submission deadline is in March or April 2020 will be allowed to submit their theses until 1 May 2020 without any detriment.
Students due to submit corrections following their viva should work towards their original deadline. If you have experienced significant delays in completing your corrections due to Covid-19 disruptions please speak to your internal examiner who can liaise with the PGR Pro Dean about an extension.
Postgraduate taught students
Yes. Your School and your supervisor will have adapted your final module project so that you can complete it. This could involve working on existing data sets rather than collecting your own data. It could also mean that your final module assignment have been broken up into smaller parts of work. Importantly, whatever the initial plan for your final module, you will be given a chance to complete the module and your degree programme this summer.
You will be able to apply for an extension. Please contact your supervisor as soon as you realise that you need an extension. Schools can arrange extensions for up to a month. In particularly difficult circumstances, the Deans’ Office will be able to arrange for an additional 3 months of extension.
If you start out on a summer project but realise that you cannot finish it to your best ability, for instance because your living situation changes significantly over the summer or because you have to take on additional caring responsibilities, please notify your supervisor about this by 15 July 2020. We will be able to place you on a leave of absence from mid-May onwards and you can reengage to complete your final project at a later date.
If you would like to discuss a leave of absence, please get in touch with your programme convener or your School’s/Department’s Director of Postgraduate Taught Studies and the Registry Support Officer for PGT students (firstname.lastname@example.org). Please note that a leave of absence means that supervision will not occur during this time and could have consequences for your visa status and your funding, which will have to be carefully considered in advance.
No. In line with normal University policy, students cannot request their dissertation module to be S-coded. While postgraduate taught students will be able to request S-coding of their taught modules in Semester 2 of this academic year, we are confident that, through the planning and the adjustments that your School and your supervisor may have made to your final module, you will have the chance to complete your dissertation and to bring your full academic potential to bear in this process.
Where students face extenuating circumstances that are exacerbated by Covid-19, we will address these by other measures on an individual basis to ensure that no student will miss out on a degree outcome that they would have achieved under normal circumstances.
After careful consideration, the University has taken the difficult decision to cancel graduation ceremonies planned for 22 to 26 June 2020.
Our duty of care to our students, their families, and our staff has informed all the decisions we have made in response to the Covid-19 pandemic. We cannot guarantee that the UK will be sufficiently free of risk, or the current restrictions on public life, by June to allow graduation ceremonies to proceed.
If you are eligible to graduate this summer, you can still receive your degree certificate. Please consider the following options carefully, and discuss them with your family if you wish.
- Option 1 Graduate in absentia and participate in a future ceremony: You will graduate in absentia, receive your degree certificate and HEAR documents to the address you provide on the application form, and opt in to attend a future graduation ceremony This will be either the rescheduled Class of 2020 session in June 2021 or any session within the next three years. If you choose this option, you will have graduated and you will be invited to participate in a future ceremony.
- Option 2 Graduate in absentia with no future ceremony date: You will graduate in absentia, receive your degree certificate and HEAR documents to the address you provide on the application form, and opt out of attending a future graduation ceremony. If you choose this option, you will have graduated and you will not be invited to participate in a future ceremony.
- Option 3 Defer your graduation to a future date: You will not graduate this year and you will not receive your degree certificate and HEAR documents this semester. If you choose this option, you will not have graduated, and you will be invited to graduate at a future ceremony. This will be either the rescheduled Class of 2020 session in June 2021 or any session within the next three years.
Applications have now closed. Any questions should be directed to the Graduation Office, who can be contacted via email@example.com.
Degrees will be conferred virtually during the week commencing Monday 27 July. Videos of these degree conferrals will be released throughout that week, on the same day and time that your ceremony was scheduled to take place in June. You will be emailed a link to these closer to the time.
Degree certificates and HEAR documents will be physically mailed to you during the week commencing Monday 3 August.
Travel, study abroad, and visas
Latest guidance from the UKVI confirmed that international students who are affected by travel bans and cannot leave the UK will be granted an extension to their visa. If your visa expires between the 24th of January 2020 and the 31st July 2020, it will be extended to the 31st July 2020.
You must apply for this extension by completing this online form.
If your immigration permission was already extended under this scheme to the 31 May 2020, it will be extended again automatically to 31 July 2020.
Please see further information on the UK Government website.
Some students whose visa expires between 24 January 2020 and 31 July 2020, who would otherwise be unable to extend in country, may be able to exceptionally apply for further leave from within the UK. Please contact International Advice on firstname.lastname@example.org to find out if the rules apply to your situation.
If you are applying in the UK for a visa or visa extension, there may be delays in processing your application. Discuss with the International Advisers if you are allowed to begin your course prior to receiving your visa.
That depends on where you are in the PhD process. You would not apply for a visa extension until nearer your visa expiry date. If you get close to your course end date/visa expiry date and think you will need more time then you should contact email@example.com and we can talk you through the visa extension process.
The lockdown applies to UK citizens. Students from overseas are encouraged to head home if it’s safe for them to do so and if commercial flights are still available.
Please be aware international travel is becoming very limited as air routes close, land borders close, and new restrictions are put in place that prevent flights from leaving.
Also, if you are showing any symptoms, or share a household with someone showing symptoms, you should not travel and should self-isolate.
All students planning to enter the UK should familiarise themselves with the journey guide covering all aspects from departure to arrival in St Andrews - https://www.st-andrews.ac.uk/coronavirus/guides/journey-to-st-andrews/
The University is arranging transport at Edinburgh airport, Glasgow airport and Leuchars station. Please see the Journey to St Andrews page for further information and to book.
Fees and funding
We believe that our academic schools are delivering the high-quality educational experience and robust assessment opportunities that are the hallmark of a St Andrews programme, and we are therefore not expecting to refund tuition fees because of the current situation.
We are delivering the full core curriculums through dual-mode delivery, including Panopto and Microsoft Teams, and you should be in regular contact with Module Co-ordinators and other colleagues involved in the delivery of your modules. If you are experiencing any difficulties with the delivery of your module, you should speak to the Module Co-ordinator in the first instance who will be able to support you.
We will also deliver exams and/or alternative assessments for modules through remote delivery, and the exact format will depend on the subject and level of your modules. All modules will provide a fair and robust assessment method. If you have any queries relating to your assessment methods, again you should be in contact with your Module Co-ordinator, or with the Exams Office (firstname.lastname@example.org) who will be able to provide information and advice.
Our position regarding refunds is in line with UK Government policy which says students ordinarily should not expect any fee refund if they are receiving adequate online learning and support. You can read the UK Government’s FAQs on this matter here.
If you believe you have a valid complaint regarding the standard of the education and/or assessment you are receiving during this unique set of circumstances, then may be entitled to submit a complaint through the University Complaints Handling Procedure, which is available on our website. Your complaint will be handled in line with guidance published by the Scottish Public Services Ombudsman.
No. The University is committed to delivering parity in quality of study and student experience for all students. For any period of time that you may need to spend engaging with your learning remotely, parity of tuition fees will also apply and there will be no adjustment to tuition fees.
The university’ s priority is to transition to in-person learning as soon as it is possible to do within government guidelines. This may mean that for some of the learning activities students will engage remotely. As it is likely that various social distancing measures will be in place and students will be joining us at different stages, we have committed to dual mode delivery (both online and in-person) as long as it takes to have all our students here.
The university is committed to ensuring parity for students engaging remotely in terms of content, intensity, learning outcomes and academic development. Your access to academic staff is equivalent and where necessary, additional support has been put in place to support you academically.
You will also be able to access essential Library materials as if you were studying in St Andrews, and we are currently enhancing access to on-line resources further. Regardless of where you are studying, full Student Services support is available to you across all aspect of university life. Additionally, as far as possible you will be able to engage with student societies, halls of residence communities and events.
While we will support our students to transition effectively between the different methods of engagement, our objective is to integrate our community and ensure that as soon as it is safe and sensible to do, students can join us in St Andrews.
If you are experiencing financial hardship now as a result of the Covid-19 situation, you may be able to access funds that have been made available for this purpose. You can contact email@example.com for assistance.
A guide to student finance in Scotland and up-to-date information relating to how SAAS are addressing the current Coronavirus situation can be obtained from https://www.studentinformation.gov.scot/
Once you have a confirmed your reason for leaving with student accommodation services they will confirm if they can amend your contract. Postgraduates leaving for an academic reason and can give confirmation from their supervisor can give 4 weeks’ notice.
You must return your room keys or card and other keys you have been issued. If you have already left St Andrews please return by Mail in a padded envelope.
From 29 June 2020, you are permitted to leave your student accommodation and return home. You can also travel to your student accommodation to collect belongings, if seeking to move out of your accommodation. However, all those involved in the process will have to adopt practices and procedures to ensure that the risk of spread of Covid-19 is reduced as far as possible. In order to minimise public health risks and allow student moves to happen as safely as possible.
Bike sheds will not be emptied as normal in May, so your bike will remain in hall storage.
Please email firstname.lastname@example.org and this will be reviewed on a case by case basis.
Now that some of the lockdown restrictions have been lifted, we are able to allow students to return to St Andrews to collect belongings left in rooms at the start of lockdown. You will have received an email with options available and a link on how to select these. These are listed below.
Prior to the lockdown we set out options available to students and in the main these options remain the same.
You can return to pack up own room. You should empty your room by 17 July 2020. To ensure social distancing is maintained and to manage access to the buildings you will be able to book a slot to empty your room on the link at the bottom of this email. Only you and 1 other person will be allowed access to the hall, slots are 1 hour and you must collect your key within this time. The halls will close at 4pm and you must have vacated the hall by this time. If you are in a twin room or shared flat, try to agree different days/times to ensure social distancing is maintained. You will be given information on restrictions in place in the residence when you arrive, you will not be able to access social spaces and there will be no catering services. Recycling, reuse and refuse facilities will be available.
You can arrange for a friend, family member or a business to pack up your room. Your room should be emptied by 17 July 2020. To ensure social distancing is maintained and to manage access to the buildings you will be able to book a slot to empty your room on the following link. Only 2 people will be allowed access to the hall, slots are 1 hour and you must collect your key within this time. The halls will close at 4pm and you must have vacated the hall by this time.
You can request University staff pack up the contents of your room. You can then organise shipping. There will be no cost to you for the packing service, but you will be responsible for organising shipping and the cost of shipping. You can select this option on the link below When you have agreed to this, we will contact you a few days prior to packing up your belongings to confirm the process and we will confirm number of items for shipping after the task has been completed.
If you do not want any items left in your room then these can be donated, recycled or reused as the University sees fit.
Please note the following:
Do not travel to St Andrews without booking a slot, we cannot guarantee that we will be able to facilitate access if you have not booked a slot
There is no accommodation available, if you are unable to complete the journey in 1 day, please organise overnight accommodation out with St Andrews
There are still over 400 students staying with us, and some students have been moved into empty rooms, please ensure that you always maintain social distancing
We would recommend that you wear a face covering in areas where it is not possible to maintain social distance, eg, hallways and stairwells
We will provide gloves and hand sanitiser if required
There is no access to toilets or drinking water in the halls
Please completely empty your room, including disposing of any rubbish or recycling in the facilities available.
With reference to government restrictions, we do not believe that this kind of journey can be considered essential. All Residences except DRA/FP, ABH, PH, Deans Court Annex and some PG properties are closed and students will not be able to access them until the restrictions are lifted.
We are operating with extremely limited staff levels. Hall email addresses will not be monitored. If you need to contact Residence staff you should email Residences@st-andrews.ac.uk and someone will get back to you.
Yes, students from outside the UK will be able to arrive from 24 August in order to complete a 14-day quarantine period before the start of orientation week on 7 September. This two-week stay will be free of charge, but there will be a charge of £70 per week for catering. Food will be delivered to each student in their room during this quarantine period. We will do all we can to make your quarantine period as comfortable as possible.
We are working on the details for quarantine and details will be confirmed in advance of your arrival. Please be assured we will make your quarantine as comfortable as possible.
Students can apply to book a room for a future entry date i.e. semester 2. However there is no guarantee a room will be available. Applicants would find out late November.
Students who book and contract a room from semester 1 pay from 5th September 2020.
Allocations will begin in mid-July and offers will go out on a regular basis throughout the summer.
The University of St Andrews guarantees an offer of accommodation to all UK, EU and overseas first year undergraduate students, provided all the following conditions are met:
- You are coming to the University alone.
- You are studying for the full academic session and resident in St Andrews (incoming study abroad students may still apply even if they are only studying for one semester).
- You are studying full time.
- Your accommodation application is received by 30 June in the year of entry.
- You have met all the offer conditions and accepted your unconditional offer of place from the University or UCAS by 31 August in the year of entry.
- You have accepted your offer of accommodation within ten days of the offer being sent to your email address.
You will be resident in St Andrews for the full academic session (students who choose to study on-line for semester 1 are not guaranteed accommodation for semester 2.
Packed meals will be delivered daily with enough food for 3 meals per day. There will be a charge of £70 per week for this service.
Plans are being developed to issue all students and staff with a number of washable face coverings.
In public areas of the residences including shared bathrooms and kitchens RBS staff will offer an enhanced cleaning service. In addition, all students will be provided with cleaning materials to allow them to clean facilities between use. In the event of students displaying symptoms or testing positive, cleaning services will be provided in line with public health guidance and risk assessments.
Plans are currently being developed within halls of residence to ensure social distancing guidelines are met. This will include signage, floor markings, screening and furniture arrangement.
If students apply for the same accommodation options, and note this on their application, we will do our best to accommodate this request.
Yes, students from outside the UK will be able to arrive from 24 August in order to complete a 14-day quarantine period before the start of orientation week on 7 September. This two-week stay will be free of charge, and students will not need to pay any additional accommodation costs. Food will be delivered to each student in their room during this quarantine period. We will do all we can to make your quarantine period as comfortable as possible.
Students can apply to book a room for a future entry date i.e. semester 2. However there is no guarantee a room will be available. Applicants would find out late November.
Students who provide a Covid-19 related reason can give 28 days’ notice to terminate their accommodation contract.
All students will need to pay for quarantine catering at £70 per week. Accommodation will be free.
Unfortunately, we cannot confirm this yet, it will depend on volume of students and occupancy levels, we will likely have an update on this mid-July.
The University of St Andrews has been safely providing catering to students during the Covid-19 lockdown period and has been adhering to all UK and Scottish Government advice and guidance. Our intention is to provide a near-normal catering service in the new semester, subject to any changes in UK or Scottish Government advice and guidance. We will be implementing a wide range of Covid measures in order to maintain a safe environment for our students and staff.