If you have a University student email account please log in to submit your question.
Please complete the form below to submit a question.
Your enquiry may be read by a number of University staff before it is allocated to the most appropriate staff member to handle your enquiry. If your query is about a sensitive personal matter and you would like this to be restricted to Student Services staff only, please email email@example.com.
Do not apply for your visa until you have received your CAS number. Once you have obtained your CAS number, the earliest you can apply for a Student visa is six months before the start of your course (if applying outwith the UK) and 3 months before your visa expiry (if applying from within the UK).
Once you hold an unconditional offer from the University of St Andrews you will be sent, via email, a link to the "My Visa Matters" section of the University website. This enables you to track the progress of your CAS number.
You will initially be asked to upload your details and an image of your passport.
We will use this information to create a preliminary CAS number. Information is provided by several departments within the University, therefore it may take up to five working days to produce the number.
You will then be sent a Pre-CAS information check email. It is vitally important that, using the link provided, you check the details on the CAS thoroughly as this is the information that will be sent to the UKVI.
Confirm that the details are correct or inform us of any amendments using the appropriate buttons.
Once you have confirmed the details are correct we will request your CAS number from the UKVI.
A further email will then be sent to you, within five working days, with a link to the number.
The scholarships and funding catalogue offers a searchable directory of funding options offered by the University towards fees, living expenses, travel and initiatives. Please see the scholarships webpages for more information.
Applicants to the University will receive an email with information on how to access the scholarships and funding catalogue after their fee status has been determined.
Current students can access the scholarships and funding portal through their MySaint account.
The University of St Andrews does not operate deadlines for US Loan applications at the beginning of the academic year. You can apply for loans throughout your academic year, up to an administrative cut-off point towards the end of the year.
For undergraduates, please apply and contact firstname.lastname@example.org before the end of April (in your second semester).
For postgraduates, please apply and contact email@example.com before the end of August in the year following your matriculation (or the 11th month of a non-standard academic year).
If you withdraw from your programme or take a leave of absence, the University will contact the Department of Education with the details and information of any unspent loan funds. Unspent loan funds are the amount that you are not entitled to retain due to your withdrawal from study, and the University must repay this amount to the US Department of Education.
For further information, please contact firstname.lastname@example.org
Applications for entrant undergraduate students open on 1 April. For undergraduate students to be guaranteed accommodation, we need to have received the form by 30 June. Applications for entrant postgraduate students open on 1 March.
You can pay your tuition fees by credit/debit card or by bank transfer. For further information about payment methods and available payment plans, please see the relevant sections of our website below:
If you wish to pay by credit/debit card, you can do so on our online payment page.
Full details can be found on the payment deadlines webpage. The University operates strict payment deadlines for each academic year.
Pre-advising is an online process during which you submit your provisional module choices via the academic advising system. This helps you plan your academic programme for the next year, and saves time with data entry during the advising meeting. It also helps schools with planning if they have a rough idea how many students are likely to take each module. Choices submitted during pre-advising are not binding: you can change your mind any time up to the advising meeting (and indeed afterwards, up to the re-advising deadline).
You must complete pre-advising before attending your advising meeting. Your Adviser of studies may send you away again if you have not done so, telling you to make your choices and then rejoin the queue or make another appointment.
New students complete pre-advising in the summer before arrival (or January, for those arriving in semester 2); returning students complete pre-advising in June of the preceding academic year.
Full information on methods of payment for accommodation fees can be found on the following pages of our website:
If you wish to pay by credit/debit card, you can on our online payments page.
If you need to amend your Passport details for the purpose of your Visa then you should contact the following CAS teams:
If you are an undergraduate student, email email@example.com
If you are a postgraduate student, email firstname.lastname@example.org