Mental Health & Well-Being Policy Guidelines no. 2
Mental Health Guide for Students in a Residential Setting
1. The Mental Health and Well-being Policy of the University of St Andrews
The University has developed and adopted a Mental Health and Well-being Policy (2003) which is based on the recognition that its staff and students should feel supported in their work and study.
2. Guidance notes
Accompanying the Policy are sets of guidance notes offering practical advice to all students and staff. These guidance notes are the second in the series and offer advice for students caring for other students with mental health difficulties, particularly in a residential environment such as a Hall of Residence or a private, leased flat.
3. What constitutes a 'mental health difficulty'?
A mental health difficulty may be defined as a new condition appearing unexpectedly or the re-appearance of an illness which is usually controlled. This only becomes an emergency when there is the possibility of harm either to the individual or to others.
4. Some examples of what may be defined as a difficulty (not an exhaustive list)
- Panic Attack/Anxiety Attack
- Depression
- Eating Disorder
5. How is your life being affected?
Whether you are caring for or you are aware that one of your flatmates or a friend is not behaving as usual, you should consider seeking help as you may be unaware of the effect their illness may have on you. For example:
- Anxieties or concerns for the student are causing you to feel uncomfortable in the same environment.
- Your own health and wellbeing are becoming affected.
- Your academic work is suffering.
6. What help is available for you?
- If you are living in Halls of Residence, your first point of contact is the Warden to express your anxieties.
- As an alternative or if you are living in a private flat, Student Services will provide support and help for you, at all times maintaining confidentiality within the team under the terms of the University Confidentiality Policy. The team offers advice, guidance and support, allowing you to express your anxieties regarding fellow students.
- If help is required after 5pm or you are concerned about someone's health and unsure what to do next, then:
- Phone Out of Hours Service on 01334 476161
- Contact nightline for a friendly ear on 01334 462266GP/NEFDOC on one of the following numbers:
- A-God (Tait Practice) 01334 47684
- Goe - Mc (Clark Practice) 01334 477477
- N - Z (Bell Practice) 01334 473441
Remember the surname initials are only for guidance - your doctor or that of your friend may be different.
- If the risk factor is high phone the local police on 01334 418900.
7. Personal safety
People with an on-going mental health difficulty usually cope with day-to-day living, however there may be times when a crisis will arise. Some points to remember:
- DO NOT attempt to handle the problem alone.
- DO try to maintain a calm appearance offering empathy and support.
- DO NOT invade "private space".
- DO TRY to avoid being critical.
- SEEK 'other' help immediately.
- DO NOT become emotionally involved as an individual.
8. Remember
You are NOT responsible for a fellow student - YOU NEED HELP TOO!
Mental Health Working Party
February 2004