Order voice or data connection(s)
You need ...
An email account to use this method of requesting changes (contact IT Service Desk on extn. 3333 if you need an account).
You can ...
- Order new telephone or data sockets
- Ask for your existing telephone or data socket to be moved
- Order a new telephone or any other equipment available from the Telephone Office
You should ...
- Fill in all the fields in the form, it will not be accepted otherwise.
- Explain the changes required, in the description box, giving sufficient detail that a contractor could carry out the required work, without having to contact you again. (This should include the pair number of the socket that any telephone is to be moved to).
- Check the changes you ask for, as what you ask for is exactly what you will get.
When the completed form has been submitted the request will be emailed to your selected cost centre manager for approval. An acknowledgement containing the requester's and cost centre manager's email addresses will be sent to the Telephone Office at the same time.
If the cost centre or authoriser you wish to use is not listed or needs to be changed please contact the telephone office on extension 2100.
If approval of the request is not received by the Telephone office within 5 working days of receipt of the acknowledgement you will be contacted by us and appraised of this fact.
If no approval is received within a further 5 working days the Telephone office will disregard the initial request and inform you that it must be re-submitted to your cost centre manager.