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QlikView Frequently Asked Questions (FAQs)

What is QlikView?

QlikView is a program that makes it possible to retrieve and assimilate data from different sources across the University. Once loaded into the program, the data is presented in a way that is easy to understand and work with.

To make selections in QlikView, you don’t need any previous knowledge of databases or search routines: you simply click on the item of which you want to know more. The clicked item turns green, and the program immediately presents all the items associated with the selected one.

Graphics and tables can be created to get an even better overview of data. Any graphic or table can be printed or exported to another program.

How do I log on?

Once you have been granted access to QlikView, simply go to the QlikView AccessPoint at QlikView and enter your University ID and single sign-on password.

How do I log out of QlikView?

At the moment, you can log out of QlikView by pressing the Back button on your browser until you return to the main login screen. Alternatively, you can close your browser session which will automatically log you out of QlikView. The ability to log out on the main screens of QlikView is expected in a future release.

How do I access training resources?

There are a number of training resources available for QlikView. Training courses will be held regularly for new users and those who wish to get a refresher. You can check the availability of these courses by checking the Staff Development course page regularly.

Other resources are available in terms of User Manuals and Workbooks. Commonly asked questions can be found on the relevant page below.

How can I keep informed of QlikView developments and courses?

We will send regular emails about service issues, updates and course availability to all QlikView users throughout the University. There will be a link at the bottom of each email to Unsubscribe from future mailings.

How do I get access to QlikView?

Once you attend one of the training sessions, you will get instant access to QlikView.

What should I do if I believe that data is incorrect or missing?

Please see the individual web pages for contact details in each department.

I am getting a message when I try to view one of the thumbnails on the AccessPoint - what should I do?

Some users are reporting a problem with trying to open the thumbnails on the AccessPoint. This is a known bug with QlikView and will be fixed in a future version. In the meantime, it is recommended that you ensure that your preferred client is Ajax zero footprint as in the following screenshot:

and, if you get a message as below, select Open with... Ajax zero footprint as in this screenshot:

Contact details

QlikView Team

IT Services
Butts Wynd Building

Butts Wynd
St Andrews
Fife
KY16 9AL
Scotland, United Kingdom

Tel: 01334 467278