Warranty Referral Service (£30)
The PC Clinic offers a warranty referral service for staff and students with machines that require repair under their warranty agreement (normally machines less than 1 year old or with any extended warranty). Within this service we will do the pre-assessment tests of the fault reported, organise a backup if possible and arrange collection and delivery of goods to the manufacturers or support agent while being the source of contact while the machine is in for repair.
What is available to you within the flat fee service:
- Complete backup of your hard drive (up to 3 partitions) *
- Machine checks and diagnostics
- Arrangement of collection and delivery via IT Service Desk
- Act as source of contact for repair
- Standard checks once machine has been returned
To book a service with the PC Clinic team please go to the Book a Service section on the main page.
Further resources
We are currently in the process of building up the resources available to help users troubleshoot their own computer problems. The following resources are made available to allow users to help themselves with a number of software related problems. If you are unfamiliar with any of the procedures described here, particularly the knowledge base items, please seek help first. We can take no responsibility for damage or failure of equipment as a result of following any of the resources made available here.
