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Backup Service (£20)

The PC Clinic offers a backup service for users wishing to retrieve data from broken machines or who just wish to transfer information from one machine to another.  If users wish to have documents transferred to another machine or an external hard drive then we can accommodate backups up to 100GB, however if users would like their data copied to DVD a maximum of 12GB can be copied.

What is available to you within the backup service:

  • Extraction of hard drive from broken machines
  • Backup of user documents 
  • Basic data recovery for formatted or failing hard drives
  • Copy to secondary laptop or external hard drive (up to 100GB)
  • Copy to DVD (up to 12GB or 3 single-layer DVDs)

To book a service with the PC Clinic team please go to the Book a Service section on the main page.

Further resources

We are currently in the process of building up the resources available to help users troubleshoot their own computer problems. The following resources are made available to allow users to help themselves with a number of software related problems. If you are unfamiliar with any of the procedures described here, particularly the knowledge base items, please seek help first. We can take no responsibility for damage or failure of equipment as a result of following any of the resources made available here.

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Contact the IT Service Desk

w: online enquiry form
e: itservicedesk@st-andrews.ac.uk
t: (01334 46) 3333

Level 2
University Library
North Street
St Andrews
Fife KY16 9TR

Open Monday to Friday
Termtime: 08:45 - 18:00
Vacations: 09:00 - 18:00

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