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Connecting to the network

Connecting to the University network

Anyone using the University's network must hold a valid computer username and password, and must be using a computer that is registered on the network.

The following connection methods give you direct access to the University network:

You can get indirect access the University network, when connected to the Internet using an external Internet Service Provider (ISP): to connect indirectly to our network from an external ISP or another network elsewhere you must first configure a Virtual Private Network (VPN). Indirect access may be made either via:

  • an external dial-up service
  • broadband service
    Note that IT Services' user support for home broadband connections is limited.

or from another network, using:

  • an ethernet connection elsewhere
  • a wireless connection elsewhere

BT Wi-fi

BT wifi is a public wi-fi service. The University of St Andrews has entered into a partnership with BT to deliver the BT wifi service throughout the campus.  BT can be used by visitors to the campus who cannot use the Eduroam service as they do not have logon credentials to do so.

See the BT Wi-fi page for more information

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Quick answers

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Contact the IT Service Desk

w: online enquiry form
e: itservicedesk@st-andrews.ac.uk
t: (01334 46) 3333

Level 2
University Library
North Street
St Andrews
Fife KY16 9TR

Open Monday to Friday
Termtime: 08:45 - 18:00
Vacations: 09:00 - 18:00

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