Latest News
Tuesday 25 September 2012
Apple iPhone - should you purchase one?
Due to high demand from suppliers IT Services has not yet been able procure and test the iPhone 5. However, having successfuly installed iOS6 on an Apple iPhone 4S we do not envisage any difficluties arising with the iPhone 5.
iOS6 - should you upgrade?
We have installed and tested iOS6 on an Apple iPhone 4S and we did not experienced any major issues when updating from iOS5 to iOS6. N.B. As always, you must fully back up your iPhone, iPad, or iPod Touch before starting any upgrade.
We have had reports of users losing one or more of their apps during the upgrade process, but these can be retrieved by downloading them again from the Apple App Store.
There have also been reports of issues with installing the Eduroam profile on an iDevice running iOS6 at some Eduroam institutions. However, these issues do not apply to current and new connections at the University of St Andrew because our Eduroam peofile stores your username when it installs on your iDevice. Other institutions with less well developed Eduroam certificate installations have experienced log on difficulties.
Thursday 13 September 2012
Apple iPhone 5 news
The Apple iPhone 5, along with iOS6, will be released in the UK on 19 September 2012. It is unlikely that the Telephone office will be able to supply the iPhone 5 on or near this date as our service providers are likely to fulfill orders from their general customers prior to offering the new phone to their Catalist customers. More information will be made available as soon as we have it.
IT Services recommends you DO NOT purchase an Apple iPhone 5 at this time, especially if you wish to connect to University systems, such as UniMail and Eduroam. We will test the iPhone 5 as soon as it becomse available to us, and we make recommendations thereafter.
iOS6
Apple will release iOS6 for the iPad, iPad 2 and iPad 3rd Generation, the iPhone 5, 4S & 4, and the iPod Touch on 21 September 2012. Until IT Services can test the new operating system we DO NOT recommend you download and install the update.
Monday 07 November 2011
Apple iPhone 4S battery not retaining charge
A number of iPhone 4S users globally have reported that their phones are not retaining battery charge. Apple is aware of this issue and will release a software patch to fix the problem. However, Apple says this may not be available for a few weeks! If you are considering the purchase of an iPhone 4S you may wish to consider holding back until Apple releases their first updates to iOS5.
More news will be posted here as soon as Apple release a fix for the problem.
Monday 24 October 2011
Apple iPhone 4S
The Apple iPhone 4S is now available for purchase via the University's Catalist mobile device agreement. More information, pricing, and ordering information are available from the Telephone Office:
http://www.st-andrews.ac.uk/staff/tech/Telephones/mobile/
The iPhone 4S is available in 16GB, 32GB, and 64GB versions. All versions are functionally identical, except for their storage capacity. The iPhone 4 and 3GS remain available, but with 8GB capacity only.
Thursday 13 October 2011
Apple iOS 5 update
Apple has released iOS 5 for the iPad, iPhone and some iPods. IT Services has now tested iOS 5 and there appear to be no adverse affects with installing this major upgrade. We can therefore recommend that you can safely install iOS 5 if you have a compatible Apple device. Compatible devices include iPhone 3GS and iPhone 4, Apple iPad and iPad 2, iPod Touch.
N.B. Updating to iOS 5 requires that you have iTunes 10.5 installed on your Mac or PC. If you do not have the latest version of iTunes you may not be prompted that iOS 5 is now available.
After the update you will be prompted to set a number of options:
- Set up or log in to your Apple account with your Apple ID.
- Set up iCloud. iCloud is a new service offered by Apple, where you can store your documents, etc. on a remote server. IT Services will not support iCloud services so, if you choose to set up this service, you will be responsible for its use and maintenance. Please consider the legal implications of storing University data on an external system before using iCloud.
Recommendation: create an account but do NOT use it at this time - Send diagnostic information to Apple.
Recommendation: do NOT enable this option. - You may also be prompted to enter a passcode (PIN).
Recommendation: Set this option. Use a four-digit number which you can remember, e.g. your office extension number.
Wednesday 05 October 2011
Apple iPhone 4S
Apple has released news about its latest Smartphone, the iPhone 4S. The iPhone 4S has a dual-core A5 processor, an improved camera and optics, with 8MB resolution and an f2.4 lens, and it will come with Apple's new operating system IOS 5. There will be 16GB, 32GB and 64GB versions of the iPhone 4S available. As yet prices via the University's Catalist scheme are not available.
The iPhone 4S is to be released for sale in the UK on Friday 14 October 2011. However, it will not be available for purchase via the University's Catalist scheme on this date. O2, Orange and Vodafone will have the new phone available only in shops at that time. Deliveries to the Univerity will be delayed for some time. More details will appear on this web page when the iPhone 4S is made available to us.
N.B. IT Services will not be able to support the iPhone 4S until we can verify that it is compatible with University systems. More news will be available after we can obtain a sample of the new device.
You can read more about the Apple iPhone 4S on the Apple web site
Apple IOS 5
Apple's IOS 5 will be released for download to compatible devices on Wednesday 12 October 2011.
N.B. IT Services does NOT recommend installing IOS 5 until we are able to test that it is compatible with University systems. More news will be available as soon as we test IOS 5.